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Summary of reviewsHôtel des 2 Gares is well-regarded for its convenient location right in front of the Auxerre train station, making it an ideal choice for train travelers and those seeking quick access to the city’s attractions. The old town of Auxerre and the charming city center are within a short walking distance, making it a favorable option for leisurely exploration. The neighborhood offers tranquility and is close to supermarkets, restaurants and an ample parking lot, ensuring a comfortable stay whether for short stop-overs or longer visits. The staff further enhances the experience with their friendliness and professionalism, consistently providing a warm and welcoming atmosphere.
The breakfast at Hôtel des 2 Gares generally receives positive feedback. Guests appreciate the fresh and hearty offerings, including fresh bread, pastries, juice and yogurt. The self-service format and unlimited nature of the breakfast contribute to a positive morning experience with high praise for the quality of the coffee and the friendly breakfast staff. However, some guests note a lack of variety, particularly in savory options and suggest improvements could be made.
Rooms at the hotel, although small, are frequently noted for their cleanliness and functional comfort. Clean linens, towels and bathrooms often leave a positive impression with some guests describing the rooms as modern and beautifully decorated. However, the room sizes and occasional maintenance issues, such as outdated furniture or poor soundproofing, can detract from the experience. Despite this, the rooms are generally tidy and equipped with essential amenities, making them a decent choice for travelers seeking basic and clean accommodations.
While the guest rooms maintain a good level of cleanliness, the hotel's common areas and exterior require more attention. Issues such as dusty stairs, unpleasant odors and visible wear and tear, including faded paint and outdated carpets, affect the overall appeal. Despite these shortcomings, the efforts of the cleaning staff ensure that individual rooms offer a comfortable stay.
The hotel’s parking facilities receive consistent praise for their convenience and security. The spacious, free on-site parking is well-organized and monitored by cameras, providing peace of mind for guests. Its proximity to the hotel adds to the overall positive experience, though improvements in lighting and renovations have been suggested.
Guest experiences with the beds at Hôtel des 2 Gares vary. Many guests report comfortable bedding and clean linens, leading to a good night’s sleep. However, some reviews mention issues with old or sagging mattresses and inconsistent bedding quality across rooms. Guests suggest that upgrading the beds could significantly enhance the comfort and satisfaction of their stay.
In summary, Hôtel des 2 Gares offers a convenient and friendly place to stay with a prime location and excellent staff. While there are areas for improvement, particularly in room size, common area maintenance and bedding, the hotel's cleanliness, functional comfort and accessible amenities contribute positively to the overall guest experience.
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