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Summary of reviewsHotel Carillon garners favorable reviews across several key categories, making it an attractive choice for travelers. Centrally located with easy access to the Swiss border and close to attractions like Lugano Lake and Ponte Tressa, the hotel boasts stunning panoramic views of the lake and convenient proximity to town amenities. Guests are particularly enthused by its optimal balance of price and performance.
Breakfast at the hotel consistently impresses, characterized by an abundance of fresh, hand-prepared options, including freshly baked bread, croissants and freshly squeezed orange juice. The high-quality, varied and plentiful breakfast offerings consistently exceed guests' expectations.
Dining at Hotel Carillon continues to delight with its excellent quality and professional catering. Diners can savor delicious and varied meals against the backdrop of lake views, especially appreciated when enjoyed on the terrace. The hotel’s restaurant is frequently praised for both its evening pizzas and satisfying lunch options, adding to the overall positive dining experience.
The rooms at Hotel Carillon are noted for their spaciousness and cleanliness. Guests appreciate the comfortable beds and large bathrooms with windows, despite some rooms needing renovation due to dated decor. Although soundproofing has mixed reviews, rooms facing the lake offer large porches with captivating views, enhancing the stay.
Cleanliness is a strong point at Hotel Carillon with most guests commending the thorough and consistent room maintenance. The bedding and towels are noted for their cleanliness, contributing to a hygienic environment throughout the hotel.
The staff consistently stand out for their friendliness and helpfulness, ensuring a warm and welcoming atmosphere despite some language barriers. Their genuine dedication to guest satisfaction, including waiting for late arrivals and polite engagement, leaves a lasting positive impression.
Overall, Hotel Carillon’s strategic location, impressive breakfast and dining options, spacious and clean rooms and hospitable staff collectively create a highly recommendable travel destination.
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