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Summary of reviewsOld Swan Guest House is generally appreciated for its convenient location and warm hospitality. Positioned near the city center yet offering a peaceful retreat from the hustle and bustle, the guest house is an attractive choice for travelers looking for easy access to urban amenities and landmarks like Anfield football ground. The availability of ample parking further enhances the convenience for those driving.
Guests frequently commend the guest house for the cleanliness and comfort of its rooms, with many highlighting the spacious accommodations and comfortable beds that promise restful nights. The staff, in particular, receive high praise for their friendliness and dedication, with Manager Katie being specifically mentioned for enhancing the welcoming atmosphere. This attentive service significantly boosts the guest experience, leading many visitors to express intentions to return, appreciative of the value for money offered.
Despite these positives, there are areas noted for improvement. Cleanliness varies throughout the premises, with shared bathrooms sometimes failing to meet hygiene standards and occasional unpleasant odors affecting room comfort. Some guests found discrepancies between online photos and reality, while others noted issues with room maintenance, such as old mattresses and insufficient soundproofing. Additionally, facilities like TVs are absent, and certain bathroom upgrades are suggested to improve the overall experience.
Overall, Old Swan Guest House provides a generally favorable experience with its convenient location, amiable staff, and comfortable accommodation, although guests should be aware of potential inconsistencies in cleanliness and room quality.
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