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Summary of reviews'Auberge De L'Our' is a charming hotel well-situated in the heart of Vianden, offering guests an excellent location for exploring the historic town and its landmarks like the majestic Vianden Castle. The picturesque setting along the Our river provides stunning views, creating a magical atmosphere that guests greatly appreciate.
The hotel's breakfast receives mixed feedback, but the majority of guests praise the delicious, high-quality offerings, including fresh fruit, homemade bread and a variety of meats and cheeses, all enjoyed with beautiful river views. While some noted issues with flies and occasional lapses in service, the general sentiment leans towards a positive and pleasant dining experience.
Dinner at the hotel's restaurant is highly praised for its delicious, high-quality meals enjoyed on a charming terrace by the river. However, some guests faced disappointments due to unexpected closures or limited menu options. Still, the overall experience is often enhanced by the romantic and picturesque dining atmosphere.
Room reviews are mostly positive with guests noting spacious, clean accommodations with modern furnishings, tasteful decor and comfortable amenities. The beautiful views, especially those of the castle, add to the charm. Family rooms are particularly well-equipped, providing an ideal stay for families and guests with pets. However, issues such as a lack of air conditioning and occasional noise disturbances were noted by some.
The hotel's cleanliness garners mixed feedback. While many guests find their rooms clean and tidy, others reported issues such as dirty bathrooms and dusty rooms. The staff's attentiveness, particularly towards guests' luggage, is appreciated.
Service at Auberge De L'Our stands out positively with many reviews highlighting the friendly, helpful and professional demeanor of the staff. Welcoming receptions and attentive service contribute to the overall pleasant guest experience, although a few guests noted isolated instances of unfriendliness or lack of availability.
WiFi service at the hotel is inconsistent with some areas offering strong signals while others are plagued by unreliable or weak connectivity. This is a frequent concern among guests, suggesting room for improvement.
The hotel is accommodating for families, offering spacious, well-equipped rooms at reasonable prices. The scenic views and family-friendly services, including prompt assistance when needed, are appreciated. Some logistical challenges and insulation issues were noted, but overall, families find it a comfortable and convenient choice.
Most guests enjoy the comfortable and clean beds with some variation in preferences regarding mattress firmness. The bedding generally enhances the overall pleasant stay, despite occasional discomfort and complaints about specific bed setups.
Auberge De L'Our provides a solid three-star experience with a fair price/quality ratio. However, areas for improvement include maintenance, air conditioning and more consistent cleanliness. The hotel is particularly friendly towards pets, offering a welcoming environment without additional costs, making it a favored destination for dog owners.
In summary, Auberge De L'Our excels in its picturesque location, comfortable rooms, welcoming staff and reasonable dining options. Some areas require attention, but the overall experience is generally positive, making it a worthwhile choice for travelers seeking charm, comfort and a touch of history.
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