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Summary of reviewsHotel Excelsior Pavia enjoys a prime location, receiving high praise from guests for its proximity to both the train station and the historic center of Pavia. This makes it an ideal spot for travelers looking to explore the city with ease. The convenience of being close to key transport links enhances the overall experience for visitors, whether on a short getaway or a longer stay.
In terms of the breakfast offering, the hotel provides a classic Italian selection, appreciated by many for its quality and variety. The helpful and professional staff further enhance the breakfast experience. However, there are occasional remarks regarding the need for more variety and improved value for money, especially for guests who did not have breakfast included in their reservations.
The rooms at Hotel Excelsior Pavia are often highlighted for their cleanliness and comfort. Many rooms have undergone renovations and feature modern furnishings, adding to their appeal. Guests appreciate the comfortable beds and the attentive housekeeping service that maintains high standards of cleanliness. Some rooms may appear compact or lack certain amenities, such as air conditioning or coffee makers, but newer rooms tend to compensate for these drawbacks with a modern design.
The staff is consistently lauded for their friendliness, professionalism, and willingness to assist guests throughout their stay. Their attentive service and ability to communicate effectively in English contribute significantly to the positive experiences of guests.
Free Wi-Fi is available, with mixed reviews. While many guests find the connection satisfactory, a few note issues with the setup and signal strength. Nevertheless, the hotel staff is often quick to address connectivity concerns.
Parking presents some challenges, as the hotel does not offer free parking. Guests can use nearby public pay-to-park options or a private garage for a fee. Despite the minor inconvenience, the hotel's central location and the staff's helpfulness make it a convenient choice for visitors.
In summary, Hotel Excelsior Pavia is well-regarded for its exceptional location, cleanliness, and professional staff. Some areas, such as breakfast variety, Wi-Fi setup, and bed comfort, could benefit from improvement. Nonetheless, the hotel remains a solid choice for travelers seeking a comfortable and strategically located accommodation in Pavia.
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