InfoSummary of reviewsThe 'Oliva Hotel Condominium Marrakech' garners a broad spectrum of reviews, favoring its tranquil and secure environment, making it an ideal retreat away from the hustle and bustle of the city. The hotel captivates guests with its well-maintained architecture and cozy ambiance, significantly accentuated by spacious, clean apartments that are both modern and well-equipped. This combination ensures a comfortable stay, particularly for families and larger groups. The friendly and professional staff, recognized individuals like Samba and Nouhaila, are often praised for their warm hospitality, further contributing to the pleasant atmosphere.
The serene location suits those interested in quad biking and camel rides in the palm grove, though its distance from Marrakech’s city center may necessitate a car or expensive taxis, posing a challenge for guests inclined to explore the city frequently. Breakfast receives mixed feedback with some appreciating the taste and takeaway options, while others note the need for more variety and quicker service.
Dining experiences at the hotel's restaurant are also varied. While some guests commend the kindness of the staff, the limited menu and early closing time are common points of dissatisfaction. However, the availability of well-equipped kitchens in the apartments offers guests the convenience of self-catering.
Cleanliness is generally well-regarded with daily cleaning and well-kept common areas contributing to a comfortable environment. Yet, occasional issues like cockroaches, ants and a need for more detailed cleaning in certain areas have been reported. WiFi connectivity is another area where improvements are suggested, as many guests experience weak or inconsistent connections in their rooms.
The hotel features multiple pools that are largely enjoyed for their cleanliness and family-friendly design, though some guests have remarked upon cold water temperatures and fluctuating maintenance levels. Similarly, the beds receive mixed reviews; while many find them comfortable and clean, others cite discomfort and noise issues.
Accessibility within the hotel is generally satisfactory with secure parking and easy internal access, though the distance from central Marrakech and limited English proficiency among staff may pose minor inconveniences. The gym amenities, however, fall short of expectations due to outdated and non-functional equipment.
Overall, 'Oliva Hotel Condominium Marrakech' offers a serene, family-friendly retreat with spacious accommodations and a welcoming staff, though it does reveal areas needing improvement, particularly in terms of dining options, cleanliness details and WiFi connectivity. Show more
