InfoSummary of reviewsThe Imperial Crown Hotel in Halifax enjoys strong positive reviews for its prime location, excellent breakfast offerings and exceptional staff friendliness, balanced with some constructive feedback for improvement. Conveniently situated opposite the train station and close to various attractions like Piece Hall and Halifax Minster, the hotel is noted for its accessibility to shops, markets and a vibrant nightlife scene, making it a great base for both business and leisure travelers.
Guests frequently commend the breakfast when available, praising the variety, taste and value for money. Specific mentions of a well-cooked full English breakfast and generous portions add to the positive sentiment. Despite occasional inconveniences during refurbishment, the attentive staff significantly enhance the breakfast experience. Similarly, the dinner service, when operational, receives high marks for the quality of homemade meals, although the unavailability due to ongoing renovations has dampened some guest experiences. The nearby dining options, however, provide ample alternatives.
Rooms offer a mixed experience: on the positive side, they are generally clean, comfortable and spacious with adequate amenities. However, the decor is noted to be outdated with some maintenance issues. Guests have pointed out the need for refurbishment and improved cleanliness, as well as noise and size considerations. Beds are mostly comfortable, contributing to a good night's sleep, though some find them too small or firm.
The hotel's cleanliness receives mixed reviews. While many appreciate the clean bedding and bathrooms, others note issues like dusty surfaces and stained carpets. Similarly, the free WiFi and modern Smart TVs are appreciated by guests, providing reliable connectivity and entertainment, albeit with occasional connectivity issues.
The staff stands out as a major asset, consistently receiving high praise for their friendliness, helpfulness and professionalism, contributing positively to the overall guest experience. Families find the hotel accommodating with a family-friendly atmosphere and convenient amenities for children. The WiFi service is generally reliable and the entertainment options enhance the in-room experience.
The central location near offices and public transportation makes it a practical choice for business travelers, although some latent issues like the absence of a lift and occasional noise may affect the overall convenience for business stays.
In summary, The Imperial Crown Hotel's top attributes lie in its strategic location, friendly staff and good breakfast when offered. However, addressing the dated decor, maintenance and consistent cleanliness could significantly enhance the guest experience. Show more
