7,258,491 hotelsin 60 categories
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Summary of reviews
Summarized by AI
Suburban Studios Winston-Salem near Hanes Mall receives a multitude of positive reviews, largely due to its advantageous location, comfortable accommodations, and commendable staff. Situated near the bustling Hanes Mall, the hotel offers convenient access to shopping and dining, while its proximity to the freeway ensures downtown Winston-Salem is just a short drive away. This prime location makes it ideal for both business and leisure travelers, further enhanced by its pet-friendly policy and reasonable rates.
The rooms at Suburban Studios are often highlighted for their cleanliness and generous space. Equipped with full-sized refrigerators, stoves, and well-stocked kitchenettes, the rooms cater to guests who appreciate in-room cooking conveniences. Despite some isolated reports of cleanliness issues, most reviews reflect a standard of neatness and freshness that exceeds expectations. Renovations have imbued the property with a fresh feel, adding to the comfort and welcoming atmosphere.
Guest interactions with the staff are generally very positive, with many reviewers praising the team for their friendliness and helpfulness. Front desk staff, especially individuals like Georgia and Jeanie, receive special mentions for their hospitality. Although there are occasional critiques regarding bed comfort, with some pillows being noted as small and certain mattresses firmer than preferred, the overall feedback on sleep quality is favorable.
In conclusion, Suburban Studios provides a reliably pleasant lodging experience, thanks to its strategic location, well-appointed rooms, and attentive staff, making it a recommended choice for visitors to the Winston-Salem area.
The rooms at Suburban Studios are often highlighted for their cleanliness and generous space. Equipped with full-sized refrigerators, stoves, and well-stocked kitchenettes, the rooms cater to guests who appreciate in-room cooking conveniences. Despite some isolated reports of cleanliness issues, most reviews reflect a standard of neatness and freshness that exceeds expectations. Renovations have imbued the property with a fresh feel, adding to the comfort and welcoming atmosphere.
Guest interactions with the staff are generally very positive, with many reviewers praising the team for their friendliness and helpfulness. Front desk staff, especially individuals like Georgia and Jeanie, receive special mentions for their hospitality. Although there are occasional critiques regarding bed comfort, with some pillows being noted as small and certain mattresses firmer than preferred, the overall feedback on sleep quality is favorable.
In conclusion, Suburban Studios provides a reliably pleasant lodging experience, thanks to its strategic location, well-appointed rooms, and attentive staff, making it a recommended choice for visitors to the Winston-Salem area.
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Summary of reviews
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Americas Best Value Inn Winston-Salem offers a convenient location for travelers, with easy access to major attractions, highways, restaurants, and essential amenities. Guests appreciate its strategic position near food stores and the airport, although some express concerns about safety in the surrounding area. The hotel's proximity to freeway access makes it a practical choice for those traveling through Winston-Salem.
While breakfast at the hotel has mixed reviews, some guests enjoyed quick service and a variety of options, particularly the waffles. However, many expected more from the breakfast offerings, calling for improvements in consistency and selection.
The rooms offer a varied experience. Positively, they are generally spacious and equipped with comfortable beds, contributing to restful stays. Some rooms are newly renovated, providing decent accommodations with useful amenities. Nevertheless, issues such as outdated furnishings, cleanliness lapses, maintenance problems, and unusual odors are noted, indicating a need for attention to enhance guest comfort.
Regarding cleanliness, while the lobby is presentable and some rooms are fresh-smelling, there are significant concerns about hallways and overall hotel cleanliness. Guests have reported serious issues such as grime, mold, and unpleasant odors, suggesting a need for substantial improvement in this area.
The staff receive high praise for their friendliness and helpfulness, with specific individuals like Mr. V, Christy, and Bernice noted for their professionalism. Despite occasional interactions perceived as rude, the positive and accommodating nature of the staff often mitigates other difficulties faced by guests.
Parking at the hotel is ample and conveniently located near the entrance, but safety concerns exist due to loitering, broken glass, and trash, causing unease among guests regarding vehicle security.
Overall, the beds have been a highlight for many guests, praised for their comfort and size. Despite occasional concerns about worn mattresses or minor issues, most reviews reflect satisfaction with the restful sleep provided.
In summary, Americas Best Value Inn Winston-Salem boasts a strategic location and friendly staff, with comfortable beds enhancing the guest experience. However, substantial improvements are needed in areas such as breakfast consistency, room maintenance, cleanliness, and parking safety to boost overall satisfaction.
While breakfast at the hotel has mixed reviews, some guests enjoyed quick service and a variety of options, particularly the waffles. However, many expected more from the breakfast offerings, calling for improvements in consistency and selection.
The rooms offer a varied experience. Positively, they are generally spacious and equipped with comfortable beds, contributing to restful stays. Some rooms are newly renovated, providing decent accommodations with useful amenities. Nevertheless, issues such as outdated furnishings, cleanliness lapses, maintenance problems, and unusual odors are noted, indicating a need for attention to enhance guest comfort.
Regarding cleanliness, while the lobby is presentable and some rooms are fresh-smelling, there are significant concerns about hallways and overall hotel cleanliness. Guests have reported serious issues such as grime, mold, and unpleasant odors, suggesting a need for substantial improvement in this area.
The staff receive high praise for their friendliness and helpfulness, with specific individuals like Mr. V, Christy, and Bernice noted for their professionalism. Despite occasional interactions perceived as rude, the positive and accommodating nature of the staff often mitigates other difficulties faced by guests.
Parking at the hotel is ample and conveniently located near the entrance, but safety concerns exist due to loitering, broken glass, and trash, causing unease among guests regarding vehicle security.
Overall, the beds have been a highlight for many guests, praised for their comfort and size. Despite occasional concerns about worn mattresses or minor issues, most reviews reflect satisfaction with the restful sleep provided.
In summary, Americas Best Value Inn Winston-Salem boasts a strategic location and friendly staff, with comfortable beds enhancing the guest experience. However, substantial improvements are needed in areas such as breakfast consistency, room maintenance, cleanliness, and parking safety to boost overall satisfaction.
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3 Star
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+3
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3 Star
$
+7
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$
+2
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3 Star
$
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Summary of reviews
Summarized by AI
Townhouse Winston Salem - University generally receives praise for its prime location, which is a significant draw for travelers. Nestled close to major highways, restaurants, fast food establishments and various destinations, the hotel offers notable convenience for both business travelers and those visiting family. Its proximity to a pool and a nearby Mexican restaurant adds to the overall appeal, even though some guests have minor concerns about the surrounding neighborhood.
However, the advertised breakfast service, which is no longer available, has led to notable guest dissatisfaction. Guests particularly missed this feature, as many had booked their stay with the expectation of breakfast being included.
Room quality receives mixed feedback. While a few guests describe their rooms as comfortable and clean, the majority report numerous issues, including dirty sheets, moldy showers, pest infestations and poorly maintained amenities. These recurring cleanliness and maintenance concerns often overshadow the positive aspects of room comfort.
Cleanliness is a significant area needing improvement. Guests frequently describe the hotel as filthy, citing problems like stained and dingy sheets, unclean floors, bathrooms and old, tattered furniture. Severe hygiene issues, including body fluids and sticky floors, further degrade the hotel's reputation and maintenance problems like leaky bathrooms and a pervasive smell of smoke add to the overall negative impression.
Staff interactions also vary widely. Many guests commend specific staff members for being friendly and helpful with exceptional service noted in some cases. However, there are numerous accounts of rude and unprofessional behavior from other staff members, including issues with front desk clerks and poor customer service during key mishandling and refund requests.
The beds, much like the rooms, receive a range of opinions. Some guests find them quite comfortable, but widespread complaints about cleanliness—ranging from bed bugs and dirty sheets to cigarette burns and sagging mattresses—tend to dominate.
In summary, while Townhouse Winston Salem - University benefits significantly from its advantageous location, the absence of a promised breakfast, coupled with serious cleanliness and maintenance issues, detracts from its appeal. Positive interactions with certain staff members and occasional comfort in the rooms and beds are often overshadowed by inconsistent service and significant cleanliness lapses.
However, the advertised breakfast service, which is no longer available, has led to notable guest dissatisfaction. Guests particularly missed this feature, as many had booked their stay with the expectation of breakfast being included.
Room quality receives mixed feedback. While a few guests describe their rooms as comfortable and clean, the majority report numerous issues, including dirty sheets, moldy showers, pest infestations and poorly maintained amenities. These recurring cleanliness and maintenance concerns often overshadow the positive aspects of room comfort.
Cleanliness is a significant area needing improvement. Guests frequently describe the hotel as filthy, citing problems like stained and dingy sheets, unclean floors, bathrooms and old, tattered furniture. Severe hygiene issues, including body fluids and sticky floors, further degrade the hotel's reputation and maintenance problems like leaky bathrooms and a pervasive smell of smoke add to the overall negative impression.
Staff interactions also vary widely. Many guests commend specific staff members for being friendly and helpful with exceptional service noted in some cases. However, there are numerous accounts of rude and unprofessional behavior from other staff members, including issues with front desk clerks and poor customer service during key mishandling and refund requests.
The beds, much like the rooms, receive a range of opinions. Some guests find them quite comfortable, but widespread complaints about cleanliness—ranging from bed bugs and dirty sheets to cigarette burns and sagging mattresses—tend to dominate.
In summary, while Townhouse Winston Salem - University benefits significantly from its advantageous location, the absence of a promised breakfast, coupled with serious cleanliness and maintenance issues, detracts from its appeal. Positive interactions with certain staff members and occasional comfort in the rooms and beds are often overshadowed by inconsistent service and significant cleanliness lapses.
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Accessible
$
+6
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Summary of reviews
Summarized by AI
Red Roof Inn Winston-Salem is recognized for its prime location, offering convenient access to shopping centers, dining options, Hanes Mall, and the local hospital, making it an economical choice for travelers. Guests frequently commend the hotel's exceptional staff, particularly front desk personnel who are noted for their friendly demeanor and dedication to customer service. This attentive service significantly enhances the guest experience, creating a welcoming atmosphere.
The hotel also offers comfortable beds, which many guests found cozy and supportive, contributing to a restful night's sleep. While instances of bedding issues were noted, with occasional stains or firmness problems, the overall sentiment regarding the beds remains largely positive, complemented by fresh linens and ample towels.
Despite mixed reviews about breakfast offerings, the hotel's new management suggests potential improvements on the horizon. Guests occasionally mentioned minimal breakfast provisions, but the prospect of enhancements offers hope for better future experiences.
In terms of cleanliness, the lobby is praised, reflecting visible efforts by the staff and new management to maintain clean spaces. While ongoing construction presents challenges, guests appreciate the absence of pests and the friendly staff's dedication. However, room conditions receive varied feedback, with some noting outdated furnishings and inconsistent cleanliness. Although there is room for improvement in housekeeping standards, updates may eventually enhance the accommodation quality.
Overall, Red Roof Inn Winston-Salem provides a well-situated and cost-effective option for those visiting the area, with its strong points lying in staff service, bed comfort, and location.
The hotel also offers comfortable beds, which many guests found cozy and supportive, contributing to a restful night's sleep. While instances of bedding issues were noted, with occasional stains or firmness problems, the overall sentiment regarding the beds remains largely positive, complemented by fresh linens and ample towels.
Despite mixed reviews about breakfast offerings, the hotel's new management suggests potential improvements on the horizon. Guests occasionally mentioned minimal breakfast provisions, but the prospect of enhancements offers hope for better future experiences.
In terms of cleanliness, the lobby is praised, reflecting visible efforts by the staff and new management to maintain clean spaces. While ongoing construction presents challenges, guests appreciate the absence of pests and the friendly staff's dedication. However, room conditions receive varied feedback, with some noting outdated furnishings and inconsistent cleanliness. Although there is room for improvement in housekeeping standards, updates may eventually enhance the accommodation quality.
Overall, Red Roof Inn Winston-Salem provides a well-situated and cost-effective option for those visiting the area, with its strong points lying in staff service, bed comfort, and location.
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Family
Dog Friendly
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$
+3
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Summary of reviews
Summarized by AI
Suburban Studios Winston Salem-University Parkway offers a strategically convenient location that is often praised by visitors. Its proximity to shopping centers, business areas, and healthcare facilities makes it an accessible choice for guests with diverse needs, providing easy access to various amenities vital for both leisure and business purposes.
The rooms present a varied experience for guests. While some accommodations are noted for being clean, modern, and equipped with a kitchenette, others face issues concerning cleanliness and maintenance. The staff generally receives commendation for their friendly and helpful demeanor. This positive interaction during check-in enhances the overall experience, although there are inconsistencies in service quality across different shifts.
Despite some rooms being maintained to a satisfactory standard, cleanliness remains an area needing improvement, with multiple reviews reporting dirty floors, outdated facilities, and safety concerns. These issues somewhat overshadow the otherwise favorable perception of the convenient location.
In summary, the hotel's strong points are its prime location and generally friendly staff, but it faces challenges in room quality and cleanliness that, if addressed, could substantially improve the guest experience.
The rooms present a varied experience for guests. While some accommodations are noted for being clean, modern, and equipped with a kitchenette, others face issues concerning cleanliness and maintenance. The staff generally receives commendation for their friendly and helpful demeanor. This positive interaction during check-in enhances the overall experience, although there are inconsistencies in service quality across different shifts.
Despite some rooms being maintained to a satisfactory standard, cleanliness remains an area needing improvement, with multiple reviews reporting dirty floors, outdated facilities, and safety concerns. These issues somewhat overshadow the otherwise favorable perception of the convenient location.
In summary, the hotel's strong points are its prime location and generally friendly staff, but it faces challenges in room quality and cleanliness that, if addressed, could substantially improve the guest experience.
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$
+3
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+6
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