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Summary of reviewsThe Bay Inn at the Lani Kai is a great three-star hotel that is affordably priced and located in a prime location. While some guests found the accommodations to be just okay or disappointing for the price, others found them to be pleasant, good or very good. The hotel staff received praise from guests, although there were reports of poor service and rude behavior. Some rooms were spacious and comfortable, but guests recommend bringing lysol wipes to clean things yourself. Unfortunately, some guests reported issues with cockroaches, poorly functioning air conditioning units and problems with the cable TV. The hotel restaurant received criticism with one family reporting that their birthday trip was ruined by the poor quality of the food. Some guests felt that the hotel was rundown and the lack of an elevator made it difficult for guests with mobility issues. Despite these issues, The Bay Inn at the Lani Kai is priced lower compared to other hotels in the area, making it a good option for budget-conscious travelers.
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