Info
Summary of reviewsDrayton Manor Hotel receives widespread praise for its superb location, especially its proximity to Drayton Manor Theme Park, which makes it an ideal choice for families and theme park enthusiasts. The convenience of free, ample parking and easy access to transport links enhances the stay. The setting is quiet yet central, near essential amenities and attractions such as Birmingham NEC and Tamworth, contributing to its appeal as a great stopover.
Guests consistently commend the cleanliness of the hotel with spotless, large and comfortable rooms that are well-maintained and beautifully decorated. The themed rooms, particularly Viking and Thomas themes, are particularly popular among families. Cleanliness extends to common areas, contributing significantly to guest satisfaction.
The breakfast experience is predominantly positive with many appreciating the variety and quality, including vegan options. The breakfast is described as plentiful, delicious and well-organised, supported by friendly and helpful staff. However, there are occasional mentions of inconsistent quality, particularly during busy times.
Dinner receives mixed reviews. While many guests praise the friendliness and accommodation of the restaurant staff, as well as the quality and presentation of some dishes, issues such as high costs, slow service and limited menu options are noted. Despite these criticisms, standout dishes like the brownie sundae and friendly service highlight potential for a more consistent dining experience.
The staff at Drayton Manor Hotel are celebrated for their friendliness and helpfulness, enhancing the inviting atmosphere. Guests frequently note the warm and supportive reception team and commend the restaurant staff for their accommodating nature. Specific staff members are remembered fondly for their exceptional service, contributing significantly to a positive guest experience.
The hotel is particularly family-friendly, offering a range of activities that engage children, such as themed rooms, an outdoor play area and indoor play rooms. Special events during school breaks and mid-term offer additional entertainment, ensuring children are continuously entertained. The strategic location near the theme park is a major plus, allowing families to easily access the park’s attractions.
For golf enthusiasts, the hotel offers various activities, including mini and crazy golf. While some guests enjoy these facilities, others criticize the construction of the crazy golf course. Nonetheless, the presence of a professional golf tournament adds appeal for serious players.
The beds receive mixed reviews. Many find the large, comfortable beds to their liking, but recurring issues with bedding quality, such as hard or lumpy mattresses and uncomfortable sofa beds, are highlighted. Despite these issues, the overall room quality remains positive due to the cleanliness and comfort.
Drayton Manor Hotel strives to provide accessibility for guests with disabilities, offering specific rooms and facilities designed for mobility issues. While there are some areas for improvement, such as better bathroom options and navigating certain areas, the general consensus is that the hotel makes commendable efforts to accommodate these needs.
Though predominantly family-oriented, the hotel surprisingly caters well to business travelers, offering a quiet and comfortable environment suitable for work-related stays. The professional and friendly atmosphere enhances the experience for business guests.
Overall, Drayton Manor Hotel stands out for its cleanliness, friendly staff, family-friendly amenities and excellent location, making it a delightful base for visiting the theme park and surrounding areas.
Show moreRead review summaries for all categories
Categories
