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Summary of reviewsBonito Plaza Hotel receives high marks across a variety of categories, making it an appealing option for travelers visiting Bonito. One of the standout features is its prime location in the heart of the city. The hotel's central position affords guests easy access to essential amenities, shopping, dining options and the city's key attractions. Guests have praised the serene, well-wooded surroundings that offer countryside charm close to Bonito's bustling center.
Breakfast at Bonito Plaza Hotel is frequently highlighted as a strong point, offering a wide range of delicious options from regional dishes to fresh fruits, catering to diverse tastes. Despite minor suggestions for improvement, many guests consider it one of the best hotel breakfasts they’ve experienced. Dinner also receives favorable reviews with a diverse menu, affordable prices and an inviting dining environment, occasionally enhanced by live music at the pool bar.
The rooms at the hotel are described as spacious, clean and comfortable with many featuring balconies. Guests appreciate the cozy atmosphere, comfortable beds and efficient air conditioning, although some noted issues like musty smells and poor soundproofing. Cleanliness is a strength of the hotel, consistently noted across reviews. The diligent housekeeping staff maintain clean and fresh-smelling rooms, despite occasional lapses in bathroom cleanliness.
The exceptional quality of the staff is another strong aspect of Bonito Plaza Hotel. Guests frequently commend the team's attentiveness, friendliness and willingness to go above and beyond to ensure a pleasant stay. Specific staff members, like waitstaff Jonas and Adriana and manager Benigno, are mentioned for their positive contributions to the hotel's atmosphere.
While the free Wi-Fi is generally praised for its speed and stable connection, it can be inconsistent during peak hours. The pool has mixed reviews; its large size and well-maintained condition are appreciated, but some guests have noted cleanliness issues and maintenance needs. Despite this, the pool area with its family-friendly amenities remains a popular feature.
The ample, spacious parking is generally well-regarded, though some guests suggest that covered parking would improve the experience. For families, Bonito Plaza Hotel proves to be an excellent choice with numerous amenities and activities like horse riding, fishing and a playground, ensuring a fun and relaxing stay for all ages.
The quality of the beds is mostly positive with many guests finding them comfortable and supportive, although preferences vary with some finding beds too hard or too soft. As a three-star establishment, Bonito Plaza Hotel frequently exceeds expectations, offering excellent value for money, top-notch service and a comfortable organized stay that rivals higher-rated hotels.
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