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Summary of reviewsOak Tree House successfully merges accessibility and tranquility, making it a notable choice just outside Guatapé's vibrant center. The hotel's serene, nature-adjacent location offers a peaceful environment ideal for relaxation without compromising convenience, as a short scenic walk or quick tuk-tuk ride brings guests to the town's bustling heart. The beautiful common areas and hotel cleanliness further elevate the guest experience.
The breakfast at Oak Tree House is widely praised for its delicious offerings, including traditional Colombian dishes like arepas. Guests appreciate the well-presented, hearty portions and the serene ambiance of the breakfast terrace. Although some suggest improvements in timing and variety, the overall sentiment is favorable. Similarly, the dinner offerings receive consistent praise for their taste and inclusion in the room price, although the lack of personal cooking facilities and lunch service is noted.
The rooms at Oak Tree House are generally described as spacious, clean and modern with pleasant views and essential amenities. Guests enjoy the large, bright rooms adorned with beautiful decorations. Cleanliness is particularly emphasized with many describing the hotel as spotlessly clean, supported by a diligent daily cleaning routine. Despite minor issues such as musty odors and some rooms lacking windows, the overall comfort and aesthetics of the rooms receive positive feedback.
A standout feature of Oak Tree House is its exceptional staff. Guests frequently commend the team for their attentiveness, friendliness and willingness to go above and beyond to ensure a pleasant stay. The reception staff, including individuals like Evelyn, Maria Marta and Angela, leave a lasting impression with their personalized and helpful service.
However, the hotel's free WiFi is cited as a significant issue with weak and inconsistent connectivity, particularly in rooms outside the main building. This detracts from an otherwise pleasant stay. The parking options, though generally convenient, face occasional organizational challenges during peak times but are appreciated for their security and availability.
Lastly, the beds at Oak Tree House receive mixed reviews with many guests finding them very comfortable, though some mention they are too firm. Despite this, the overall comfort is enhanced by clean linens and the property's welcoming atmosphere.
In summary, Oak Tree House offers a tranquil and accessible retreat with delicious meals, clean and comfortable accommodations and exceptional staff service, making it a highly recommended choice for travelers seeking both relaxation and vibrancy in Guatapé. Improvements to the WiFi and room ventilation could further enhance the guest experience.
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Country House with Parking