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Summary of reviewsHotel Estaciones is situated in an idyllic location that offers breathtaking views of Guatapé, making it an excellent choice for nature enthusiasts seeking picturesque landscapes. The hotel provides a serene environment, ideal for relaxation, slightly removed from the town's hustle yet close enough for easy access to local attractions. Guests appreciate the tranquility and beauty of the surroundings, despite occasional challenges with the access roads.
The hotel receives high praise for its breakfast offerings, which are described as delicious, well-portioned, and diverse, catering to various tastes and dietary preferences. Guests appreciate the inclusion of breakfast in their stay, often lauding the quality and reasonable pricing of both breakfast and dinner options, despite a few noted limitations in menu variety.
Guest rooms at Hotel Estaciones are widely acknowledged for their comfort and cleanliness. Many guests find the rooms to be spacious, well-organized, and equipped with convenient amenities, further enhanced by spectacular views. The attentive and friendly staff contribute significantly to creating a welcoming and home-like atmosphere. However, some guests note issues with small room sizes, uncomfortable beds, and occasional maintenance lapses.
Cleanliness is a highlight for Hotel Estaciones. Guests consistently commend the hotel for maintaining clean and tidy spaces, including the public areas and pool. The warm and helpful staff, noted by name for their exceptional service, elevate the guest experience by offering attentive and genuine hospitality.
While the hotel offers generally reliable WiFi, there are certain areas, particularly downstairs rooms, where connectivity issues arise, sometimes affecting both internet access and TV functionality. This highlights an area for improvement to ensure consistent connectivity throughout the property.
Overall, Hotel Estaciones excels in offering a beautiful setting, excellent service, and satisfying dining experiences. While minor improvements could enhance the comfort of the beds and the consistency of the WiFi, the hotel's positives, such as its stunning location, cleanliness, and exceptional staff, create a memorable stay for guests seeking a tranquil escape in Guatapé.
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