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Summary of reviewsThe Victoria Hotel in Canterbury receives high marks for its prime location, excellent dining experiences and accommodating facilities, making it an ideal choice for a pleasant stay. Guests repeatedly praise its proximity to the city center, just a short and scenic walk away. Despite being situated on a busy street, the hotel remains quiet and peaceful with ample on-site parking enhancing its convenience.
The breakfast provided is a standout feature with ample variety and quality ingredients, particularly the full English breakfast which is often highlighted for its deliciousness and generous portions. Dinner options equally impress, particularly the carvery, which is recognized for its flavor and value. The menu caters to various tastes, including vegetarian options and the dining environment is enhanced by courteous and friendly staff.
Rooms at The Victoria Hotel are often described as clean, comfortable and spacious, providing a cozy and restful ambiance. Modern amenities and tea and coffee making facilities are standard with some rooms offering garden views and quieter settings. Though some rooms may appear dated and benefit from renovation, the overall sense of comfort and space is well appreciated.
Cleanliness is a noteworthy feature with frequent praise for the meticulous upkeep of both rooms and communal areas. Any minor lapses are vastly outweighed by the positive reviews.
The staff receives exceptional acclaim for their friendliness and professionalism, particularly noting members like Manager Gary and Nicole for their outstanding service. Their willingness to go above and beyond significantly enhances the guest experience.
Free WiFi at the hotel is generally reliable and sufficient for most activities, though there are occasional minor connectivity issues in certain areas.
Parking is abundant and free with well-maintained and secure facilities consistently highlighted as a major plus for guests traveling by car.
Beds are often described as comfortable and spacious, contributing to a restful night's sleep despite a few mentions of firmness or being too lumpy.
The Victoria Hotel with its three-star rating, provides good value and quality for a comfortable and fulfilling stay. While some aspects could benefit from modernization, the hotel’s charm, cleanliness and excellent service make it a reliable and recommended choice for travelers. The hotel is also noted for its accessibility, catering well to guests with mobility aids and ensuring a comfortable stay for visitors with special needs, despite the absence of an elevator and some structural limitations. Overall, The Victoria Hotel stands out for its location, service and comfort, making it a favorable option for a wide range of visitors.
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