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Summary of reviewsThe Regency Hotel is praised for its ideal location with easy access to nearby convention centers and the NEC, as well as shops, the beach and town center. The breakfast is consistently good with a variety of options, although some guests noted issues with cold food and broken toasters. The dining experience is mixed with some guests enjoying their meals while others found it expensive and slow. The rooms are also a mixed bag with some guests finding them spacious and clean while others reported issues with uncomfortable beds, mold and outdated decor. The cleanliness of the hotel varies with some guests praising the cleanliness while others reported issues with mold and bugs. The staff is generally friendly and accommodating, although some guests experienced issues with blocking room access or hostility when making a complaint. The gym and pool facilities are decent but could use some updates. The hotel is generally accessible, although some guests noted issues with the emergency button in one of the accessible rooms. Overall, The Regency Hotel may not be worthy of more than a 3-star rating, but some guests may return if they hear reports of improvements.
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