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Summary of reviewsAmansari Hotel Nusajaya garners positive reviews for its prime and convenient location. Guests appreciate its proximity to notable attractions such as Eco Botanic, Puteri Harbour and Legoland, as well as its ease of access to the Tuas checkpoint and local shops. Secure parking facilities and friendly staff further enhance the overall guest experience, making it an ideal spot for various travel purposes.
The hotel offers a mixed breakfast experience. While guests praise the decent choice and cleanliness, there are mentions of limited options and service inconsistencies. Local flavors like the Mee Goreng mamak are highlighted positively, though breakfast availability and hygiene need improvement.
Rooms at Amansari Hotel Nusajaya receive commendation for their spaciousness and comfort, especially the family and deluxe rooms. The proximity to major attractions and highways is a valuable advantage. Yet, some guests find certain rooms smaller than expected and occasional cleanliness issues, such as unpleasant odors in bathrooms, were reported. Nevertheless, the hotel provides a practical and comfortable stay with basic amenities, appealing to many travelers.
Cleanliness is generally well-regarded with frequent mentions of clean rooms, beds and bathrooms, contributing to a satisfactory overall condition. However, issues such as sticky floors, dirty curtains and unclean sheets have been noted by some guests, indicating variations in housekeeping standards. Despite these problems, the hotel offers good value for money and maintains decent room conditions.
The staff's friendliness and support significantly enhance the guest experience. Many reviewers appreciate the helpfulness and responsiveness of the front desk and reception staff, contributing to smooth check-in and check-out processes. The commendable attitude and efficiency of the hotel's personnel, particularly in the counter and restaurant areas, receive frequent praise. Although there are occasional remarks about less friendly interactions, the overall positive impression left by the staff is notable.
The beds offer a mixed experience with some guests appreciating their comfort and the availability of pillows. However, discomfort is noted by several guests, citing issues with small, uncomfortable pillows and cleanliness concerns, including reports of dirty bedsheets and bed bugs. Additionally, sofa beds have been described as too bent and squeaky, affecting sleep quality for some.
Overall, Amansari Hotel Nusajaya provides a strategic and convenient choice for travelers, especially those visiting nearby attractions. The hotel’s advantages in location, friendly staff and general cleanliness make it a practical option despite occasional drawbacks in breakfast service, room size and bed comfort.
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