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Summary of reviewsThe Extended Stay America Suites in Philadelphia-Bensalem is generally well-received by guests who appreciate its strategic location near attractions like Parx Casino, as well as a variety of restaurants and shopping centers. The hotel's proximity to major roads, the interstate, and local grocery stores makes it a convenient choice for both leisure and business travelers, with the added benefit of being pet-friendly.
Guests often praise the cleanliness of the hotel, highlighting the tidy environment and fresh-smelling areas. The staff is commended for their friendliness and dedication to customer service, with specific team members noted for their professionalism and helpfulness, contributing to a welcoming atmosphere, particularly appreciated by families.
While the breakfast offering is seen as minimal, catering primarily to those who are looking for a quick bite with simple items like muffins and coffee, the rooms are applauded for their spaciousness and practicality. Many guests appreciate the comfort of the beds and the in-room kitchen facilities, which are particularly beneficial for extended stays. Despite the positive remarks, some guests have mentioned the dated nature of the furnishings, occasional maintenance issues, and a desire for more substantial morning meals.
Overall, the hotel provides a satisfactory experience for most visitors, offering basic comforts and conveniences that make it a viable option for travelers seeking an economical and strategically located place to stay.
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