Info
Summary of reviewsBest Western Plus Thionville Centre has received commendations for its enviable central location, which provides easy access to Thionville's key attractions, shops, restaurants and historical landmarks. The hotel's proximity to the riverside promenade offers guests a scenic area for walking or jogging. Despite being centrally located, the surroundings remain calm and pleasant, enhancing the overall guest experience. The convenient access to public parking and nearby highways, as well as the short distance from the train station, makes it practical for all types of travelers.
Guests frequently praise the breakfast experience for its variety, abundance and quality, describing it as hearty and delicious. The friendly and helpful staff further contribute to the positive breakfast experience. Some guests, however, suggest that the breakfast organization and restocking could be improved and felt that the cost was somewhat higher than expected.
Dinner at the hotel garners positive feedback, particularly the salads and the enjoyable ambiance of the roof terrace. The central location of the hotel also allows easy exploration of nearby dining options, adding to the overall dining experience despite some instances of reheated dishes and the absence of a full in-house restaurant.
The hotel rooms are often praised for their cleanliness, modern decor, spaciousness and comfort, providing a restful stay. Guests appreciate the amenities, soundproofing and well-maintained room conditions. Some minor issues were noted, including occasional maintenance problems and the absence of certain amenities like refrigerators in some rooms.
Cleanliness is a highlight for many guests with the hotel maintaining high standards and providing spotless rooms and common areas. Though occasional lapses in cleaning were noted, the overall perception remains positive due to the general tidiness and modern aspects of the establishment.
The staff at Best Western Plus Thionville Centre receives consistent acclaim for their friendliness, professionalism and dedication to guest satisfaction. Their welcoming and helpful nature significantly enhances the guest experience, fostering a hospitable environment.
The spa facilities at the hotel receive mixed reviews. Guests appreciate the cleanliness and well-equipped nature of the spa, though some expressed dissatisfaction with occasional unavailability of certain amenities, bad smells and additional costs. The private spa area, however, is praised when accessible.
Parking options are well-received with several nearby public parking facilities and safe, convenient spaces for motorcycles. While some found hotel-specific parking limited and occasionally expensive, the various alternatives, including free parking, generally meet guest needs.
Families find the hotel accommodating with spacious, comfortable rooms and amenities suitable for children. Though a few areas such as replenishment of toiletries could be improved, the overall family-friendly environment is appreciated.
The beds receive high marks for their comfort and quality, playing a significant role in ensuring a restful stay. Guests particularly highlight the high-quality bedding and spacious king-size beds, though a few noted issues with mattress wear and shape.
For business travelers, the hotel is highly regarded, offering a functional and corporate atmosphere with dedicated business facilities and services suited for short stays and regular business trips.
The hotel's accessibility features are positively noted with well-designed facilities for guests with disabilities. Accessible rooms and public spaces, combined with the staff's accommodating nature, ensure a comfortable stay for all.
Romantic touches such as a central location ideal for city center strolls and a charming rooftop view make it a favored choice for couples seeking a romantic getaway, though some guests found elements like soundproofing adding a cozy rather than romantic ambiance.
Overall, Best Western Plus Thionville Centre provides a satisfying experience for a diverse range of travelers with its prime location, excellent service and comfortable accommodations, though there are minor areas for improvement to fully meet four-star expectations.
Show moreRead review summaries for all categories
Categories
