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Summary of reviewsThe Avenue Hotel Ltd receives high praise for its excellent location, often highlighted as ideal, central and perfect for events like weddings and courses. Nestled in a serene, rural village, its clean, idyllic charm close to destinations like Clitheroe and the Michelin-starred Northcote restaurant provides a tranquil retreat. Guests commend the hotel's value for money, underscored by clean rooms, delicious breakfast and easy, secure parking. The friendly, helpful staff significantly enhance the overall pleasant experience, earning accolades for their exceptional service across various interactions.
When it comes to breakfast, weekend guests particularly enjoy the high-quality Full English breakfast, often described as phenomenal. The friendly staff create a welcoming dining environment, although the weekday continental breakfast receives mixed reviews with some finding it basic and disappointing. Despite occasional reports of chaotic service, breakfast is generally regarded as good value, especially on weekends.
Dinner at The Avenue Hotel Ltd stands out as a highlight with the restaurant receiving consistent praise for its delicious, well-presented meals. Reviewers appreciate both the quality and variety of food, often celebrating the chef's skills. The bar area complements the dining experience, creating a relaxing atmosphere with standout options like tasty burgers and superb Sunday dinners. The combination of great food, a lovely bar area and polite staff makes the dining environment memorable.
The rooms at The Avenue Hotel Ltd are mostly praised for their cleanliness and comfort. Many guests describe them as clean, spacious and modern with bright furnishings and comprehensive amenities. However, there are occasional mentions of dated decor, hard beds and minor maintenance issues. Despite this, the overall comfort and cleanliness contribute to a positive stay experience.
Cleanliness is a notable strength for the hotel with the majority of guests finding the rooms and communal spaces spotlessly clean. There are a few critical remarks about occasional lapses in thorough cleaning and maintenance, but these do not significantly overshadow the overall positive sentiment.
The staff at The Avenue Hotel Ltd receive exceptional praise for their friendliness, helpfulness and accommodating nature. They create a welcoming atmosphere and are often singled out for their hard work and dedication to guest satisfaction. Whether assisting with early check-ins or offering local advice, the staff's efforts significantly enhance the guest experience.
Opinions on the beds vary with some guests finding them comfortable and others noting issues with firmness and age. Despite these mixed reviews, the cleanliness, decoration and overall facilities of the rooms are generally well-received.
Overall, The Avenue Hotel Ltd is highly regarded for its excellent location, friendly staff and standout dining experiences, making it a delightful choice for visitors seeking a tranquil yet centrally located retreat.
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