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Summary of reviewsThe InterContinental Kansas City at the Plaza, an IHG Hotel, is a great choice for visitors who want to stay in a prime location while exploring Kansas City. Guests have raved about the fantastic location, right on the corner of the Country Club Plaza, a shopping district filled with restaurants, shops and live music. The hotel is one block away from the Plaza, providing easy access for exploring the area. The balcony view of the Plaza was a highlight for many guests. The hotel offers a good breakfast experience with prepared-to-perfection dishes and delightful service. The hotel's bar and restaurant were open during our stay and those who were able to try the incredible food ranked it as one of the top 5 meals they've ever had. The InterContinental Kansas City at the Plaza offers comfortable and clean rooms with stunning views of the Plaza. The staff was accommodating, friendly and efficient and took great precautions during these difficult times. The hotel is a beautiful and comfortable stay for guests, though some rooms could benefit from refurbishment. The pool area is very nice and guests can access soft drinks and a bar, making it the perfect spot to relax and enjoy the scenery from the balcony. The hotel offers children's menus and prompt service to ensure that kids are fed quickly and parents can enjoy their meals in peace. The hotel's location is another plus, as guests have access to an abundance of shopping and dining options. The highlight of the positive reviews were definitely the beds with many guests describing them as comfortable, amazing and felt like they were laying on a cloud. Overall, the InterContinental Kansas City at the Plaza, an IHG Hotel, is a very good hotel with superb facilities and services.
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