Info
Summary of reviewsMTREE Hotel Nilai - KLIA Airport enjoys a strategically advantageous location near KLIA2, making it an ideal spot for transit passengers. Its proximity to local universities and workplaces also attracts a variety of visitors. The hotel is easy to locate, offers effortless parking and is situated near a mall and several restaurants, ensuring ample dining and shopping options. Despite its accessibility, the hotel maintains a quiet atmosphere, perfect for restful stays.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness and comfort. Guests are impressed by the neat organization and beautiful appearance of the room interiors, including well-maintained and generously sized bathrooms. The quiet setting of the hotel and the new building enhance the overall positive experience with some rooms even offering balconies, which are particularly appreciated by couples and groups. The proximity to the airport adds to the convenience for travelers.
Cleanliness has received mixed reviews, though many guests do highlight the hotel’s cleanliness and efficient Wi-Fi. However, there are reports of dusty floors, blocked drainage, sightings of ants and spider webs and other minor maintenance issues. Despite these occasional drawbacks, the positive reviews on cleanliness and comfortable amenities indicate that the hotel meets most guests’ expectations.
The staff at MTREE Hotel Nilai - KLIA Airport are highly praised for their friendliness, helpfulness and attentive service. Individual staff members, like receptionist Ms. Malini, are noted for their exceptional care and attentiveness. The welcoming reception personnel contribute significantly to the overall positive guest experience, enhancing the hotel's warm and hospitable atmosphere.
Show moreRead review summaries for all categories
Categories
