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Summary of reviewsUrban Inn in Salak Tinggi is highly regarded for its strategic location, particularly for travelers needing easy access to the airport, just a swift 15 to 20-minute drive away. With a 24-hour reception service, the hotel caters to guests arriving at any time, offering convenience and accessibility. Its proximity to essential services such as clinics and businesses further enhances its appeal, making it an ideal choice for both tourists and business travelers seeking basic yet accessible services.
The hotel's accommodations are noted for their cleanliness and comfort, despite some variability in room size. While some guests find the rooms compact, particularly the king deluxe, others find them adequately spacious for short stays. The modern design and comfortable beds contribute positively to the guest experience. The hotel's quiet environment ensures a peaceful stay, complemented by the convenience of available parking for those traveling by car.
Cleanliness is a standout feature at Urban Inn, earning high praise from guests who commend the hotel's hygiene standards. The clean and cozy rooms, alongside spacious bathrooms, provide a comfortable and pleasant stay. The overall upkeep of the hotel and friendly staff contribute to an excellent value-for-money experience, with guests feeling welcomed and cared for throughout their visit.
Staff interactions at Urban Inn are generally positive, with many guests highlighting the friendliness and helpfulness of the team, particularly the receptionists. While there are occasional reports of unfriendly staff members, the majority of guests appreciate the courteous and welcoming service, enhancing their overall satisfaction with the hotel.
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