Four Points by Sheraton Desaru, located in Bandar Penawar, offers a strategically convenient location near shops, restaurants and supermarkets, which many guests find advantageous. Although it requires a short drive to reach the beach, the hotel's shuttle services to various tourist spots and the ferry terminal mitigate this drawback. The proximity to Senai Highway enhances connectivity for those exploring by car and the abundance of local dining options adds to the overall appeal.
Breakfast at the hotel earns high marks for its delicious taste, variety and quality. Guests appreciate the extensive choices and freshly made items, though during peak times, some note that space and the speed of refills could be improved. Dinner experiences are generally positive with guests enjoying the high quality of both local and international selections, particularly praising the dessert offerings. While some felt the dinner buffet could use more variety and fresher seafood, the quality of the food remains a highlight.
Rooms are described as spacious, clean and well-maintained, contributing to a comfortable stay. Guests particularly appreciate the modern design and comfortable bedding. Though there are minor grievances about occasional maintenance issues and inconsistencies in room amenities, the overall experience is positive. The ambiance and pleasant interior design enhance the welcoming atmosphere and guests consistently commend the hardworking staff for their friendliness and helpfulness.
Cleanliness is a standout feature at Four Points by Sheraton Desaru with many guests noting the spotless condition of rooms and common areas. The hotel's dedication to maintaining a clean environment is highly praised, though a few isolated lapses have been reported.
The staff at the hotel are frequently lauded for their friendliness, professionalism and attentive service. Specific individuals receive praise for their exceptional efforts, enhancing the overall guest experience. The efficiency and courtesy of the staff ensure a warm and accommodating environment.
Free WiFi at the hotel is generally reliable and strong, allowing guests to stay connected throughout their stay. While some rooms experience occasional connectivity issues, the overall sentiment towards the WiFi service is positive.
The gym at the hotel is well-maintained and equipped with modern facilities, pleasing fitness enthusiasts. Open 24 hours, it offers convenience and quality, complementing the overall stay at the hotel.
The swimming pool is another well-received amenity, appreciated for its cleanliness and suitability for children. While the pool area can get crowded and the floor slippery at times, it remains a popular feature among guests.
Parking facilities at the hotel are ample, safe and convenient, despite a daily fee that some find inconvenient. The secure environment ensures ease of access and peace of mind for those driving.
Families particularly enjoy staying at Four Points by Sheraton Desaru with spacious rooms and family-friendly amenities like teepee tents and game rooms making it an ideal choice for those with children. The hotel's proximity to Desaru Waterpark further adds to its appeal for family outings.
The comfort of the beds is frequently highlighted, providing guests with restful nights. However, there are some criticisms regarding the pillows and bed sheets, which occasionally detract from the overall sleeping experience.
Business travelers also find the hotel suitable for work trips, appreciating the efficient check-in and check-out processes along with the reliable WiFi and comfortable accommodations.
Overall, Four Points by Sheraton Desaru delivers a well-maintained, comfortable and convenient stay, making it a favorable choice for families, business travelers and casual visitors alike.
The Signature Desaru Johor by Glex enjoys a strategic location in Bandar Penawar, providing guests with easy access to Desaru Beach and various local amenities, including shops, restaurants, and a small mall. The proximity to the town center and tourist spots ensures guests can enjoy both relaxation and convenience. Visitors praise the property's cleanliness and well-maintained facilities, contributing to a pleasant stay. Personal parking spaces and efficient check-in and check-out procedures further enhance the hassle-free experience, making it an attractive choice for both families and solo travelers.
The apartment units are consistently lauded for their cleanliness and spaciousness. While there have been minor issues, such as stained furniture and wet floors on arrival, the overall consensus remains positive. Guests appreciate the tidy environment and the completeness of facilities, enhancing their stay, especially with the convenient access to local eateries.
The staff is recognized for their responsiveness and willingness to assist, offering fast service and clear communication. Although there are occasional mentions of delayed responses or issues with attitude, the friendly and helpful demeanor of the staff generally contributes to a welcoming environment.
Guests enjoy the vibrant swimming experience provided by the expansive swimming pools, which are clean and centrally located. The pools cater to both adults and children, with relaxed rules allowing for enjoyable late-night swims.
Parking is abundant, with dedicated spaces ensuring hassle-free access to the building, although the distance from the parking area to the homestay unit is noted by some guests. While convenient, the uncovered walkway from parking can be slightly inconvenient, especially for frequent outings.
However, there are concerns regarding the comfort of the beds, with guests highlighting issues such as outdated mattresses, visible sagging, and unpleasant odors. Despite these shortcomings, rooms are spacious, and improvements in bed quality would enhance the overall guest experience.
WiFi connectivity has been a point of dissatisfaction, with many guests experiencing issues with availability and functionality. Despite some moments of good connectivity, more consistent service would improve the stay further.
Overall, The Signature Desaru Johor by Glex provides a clean, comfortable, and well-located stay with its vibrant pool facilities and responsive staff. Addressing the internet and bed quality issues could significantly enhance the overall guest satisfaction.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 186 hotels in and around Kangkar Papan