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Summary of reviewsThe Romantik Hotel Kaufmannshof, situated in the heart of Bergen on the scenic island of Rügen, is lauded for its central and convenient location. Guests appreciate the ease of access to the train station, town center, numerous restaurants and shops, making it an ideal base for exploring the island. The charming streets and peaceful atmosphere add to its allure, enhanced by excellent customer service, clean rooms and a delightful ambiance.
Breakfast at the hotel receives high praise for its richness and variety, providing a plentiful and delicious start to the day. Guests enjoy a comprehensive buffet including fresh fruit, cereals, scrambled eggs, high-quality coffee and more with attentive and friendly staff ensuring a pleasant dining experience.
The hotel’s restaurant is another highlight, offering an exceptional dining experience with delicious and well-recommended dishes. The evening atmosphere is welcoming, augmented by the hotel's own brand of beer. Despite occasional minor inconveniences, the culinary experience is highly commended.
Guests find the rooms spacious, clean and comfortably furnished, often commenting on the charming and cozy decor. While some rooms may appear outdated or have noise issues, the majority appreciate the cleanliness, well-maintained condition and the convenience of early check-ins and free upgrades.
Cleanliness is consistently noted as a strong point with the entire establishment being well-maintained and tastefully decorated. Although there are occasional lapses, such as stained carpets or insufficiently clean bathroom facilities, the overall feedback is very positive.
The hotel staff are frequently praised for their remarkable friendliness and helpfulness. Guests highlight the attentive, accommodating and professional demeanor of the staff, which greatly enhances the welcoming environment.
WiFi service at the hotel is generally reliable and strong, further adding to the guests' satisfaction, despite occasional issues like shut downs after 10 PM.
Parking is ample and convenient with guests applauding the free and easy-to-access parking facilities, which cater to cars and bicycles alike.
Romantik Hotel Kaufmannshof is known for its family-friendly atmosphere, offering thoughtful touches for children, engaging activities and friendly staff who ensure families feel well looked after.
Business travelers find the hotel well-structured with spacious rooms and good in-room WiFi enhancing its appeal for corporate trips.
As the oldest luxury hotel in the area, it combines old-world charm with modern luxury touches. Though not the most luxurious in the highest-tier sense, it delivers a comfortable and sophisticated experience.
The romantic ambiance of the hotel makes it an ideal retreat for couples, characterized by romantically furnished rooms and enchanting decor.
Lastly, the hotel is highly dog-friendly, welcoming pets throughout the premises, including the restaurant, making it a convenient choice for guests traveling with their furry friends.
Overall, Romantik Hotel Kaufmannshof offers a delightful and multifaceted experience, making it a preferred choice for many travelers visiting Bergen and the island of Rügen.
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