InfoSummary of reviewsThe Best Western New Kent Hotel in Jesmond is highly regarded for its prime location within a peaceful, affluent neighborhood, yet near bus stops, metro stations and a variety of local amenities, making it ideal for both leisure and business travelers. Proximity to the Freeman Hospital and Newcastle city center ensures convenient access to key destinations.
Guests praise the breakfast experience, particularly the freshly prepared and plentiful full English options, served by friendly and efficient staff in a pleasant atmosphere. Dinner receives accolades for the Indian restaurant, Chakh Dhoom, on-site when open, but some guests experienced closures. While on-site dining has mixed availability, the excellent service and nearby options offset this.
Rooms are appreciated for their cleanliness, comfort and spaciousness with modern bathrooms being a highlight. Some areas may feel outdated and single rooms can be cramped. Positive feedback on staff highlights their friendly, helpful and attentive nature, enhancing the overall guest experience.
Cleanliness is a notable strength, despite minor dated appearances in some areas. The hotel provides a tidy and welcoming environment. Wi-Fi service varies with many guests enjoying good connectivity while others faced challenges.
Parking can be tight and limited, but the free and accessible options, coupled with helpful staff, make it manageable. The hotel is family-friendly with practical accommodations, though child-specific breakfast options could be more diverse. Enthusiasts of nightlife enjoy the hotel's blend of tranquil surroundings with easy access to Newcastle's social spots.
Beds receive mixed reviews with many finding them comfortable, while others noted firmness or size issues. The hotel, positioned as a decent three-star accommodation, is seen as good value for money with a cozy atmosphere, though some services and facilities require updates. Despite minor drawbacks, its cleanliness, service and location make it a reliable choice for budget-conscious travelers. Show more
