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Summary of reviewsCity Express Plus by Marriott Ensenada has received largely positive reviews, particularly for its prime location and modern amenities. Guests frequently highlight its beautiful oceanfront views and convenient proximity to both the heart of Ensenada and the Valle de Guadalupe wine region. This positions the hotel as an excellent spot for travelers looking to explore local attractions and enjoy picturesque surroundings. While the distance from downtown and nearby construction are minor inconveniences, the overall favorable location and easy access to restaurants and stores add to its appeal.
The continental breakfast receives mixed feedback. Though some guests enjoy the fresh fruit, cereal, small sandwiches and coffee, others find the offering minimal and lacking in variety with the early end time of 9 am noted as a drawback. For dinner, reviews are also mixed. Guests appreciate the friendly staff and good presentation of meals, but the limited menu options and occasional service inefficiencies detract from the experience.
The rooms are modern, clean and comfortable, though some guests find them small and note minor maintenance issues. Despite this, the quality of the bedding, strong water pressure in showers and stylish decor are well-received. Certain amenities, such as fridges and microwaves, could enhance the stay and noise from adjoining rooms can be a slight issue.
Cleanliness is a standout feature with many guests commending the spotless rooms and well-maintained facilities. However, occasional lapses in bathroom cleanliness and exterior maintenance are noted. The staff generally receives high praise for their politeness, attentiveness and helpfulness, though there are isolated reports of unhelpful interactions and coordination issues.
The gym is well-equipped and satisfies most guests' fitness needs, while the rooftop pool is celebrated for its relaxing environment, warm temperature and scenic ocean views. Nonetheless, the pool's small size and occasional downtime due to maintenance detracts slightly from the overall experience.
Wi-Fi service is an area needing improvement with frequent reports of slow connectivity and poor signal strength. The parking situation also proves problematic with limited spaces and ongoing construction resulting in difficulties. The valet service helps but doesn't completely mitigate the issue.
For families, the hotel shines with a welcoming atmosphere, comfortable pool area and useful amenities such as fridges and microwaves. Many find it an excellent choice for family vacations, praising the serene environment and security.
The beds receive mixed reviews with general comfort often praised due to quality bedding and blackout curtains. Some guests, however, find the beds too small or the mattresses too firm. Overall, City Express Plus by Marriott Ensenada is recognized for providing a clean, comfortable and aesthetically pleasing environment, making it a favored choice for travelers despite some areas needing improvement.
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