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Summary of reviewsIrazú Hotel & Studios, situated in the heart of San José, is highly praised for its excellent central location, making it a prime spot for both leisure and business travelers. The easy access to city highlights and proximity to the airport, complemented by a convenient shuttle service, are consistently appreciated by guests. Despite the central position, the hotel offers a sense of seclusion and privacy, providing a peaceful retreat.
The hotel's amenities further enhance the guest experience. The pool and the surrounding area are frequently mentioned as highlights, offering a spacious and well-maintained space for relaxation. The hot tub with its perfect temperature, adds to the appeal. The common areas, 24-hour food options and the lunch setting are also noted as valuable features.
Guests generally find the rooms comfortable and spacious with positive remarks on their cleanliness and the comfort of the beds. Although some reviews mention outdated furniture and occasional musty smells, the overall standard of the rooms contributes positively to guests' stays. There are minor complaints about needing updates and additional conveniences like small refrigerators.
Cleanliness in the hotel is mostly commended with daily thorough cleaning ensuring tidy and organized rooms. However, some guests have pointed out issues with dirty carpets and certain bathroom conditions, indicating occasional lapses in maintenance.
The breakfast experience receives mixed reviews. Many guests enjoy the variety and quality of the buffet, complimenting the fresh fruits and overall selection. Nevertheless, improvements are suggested, particularly in increasing variety and organization during busy times.
The staff at Irazú Hotel & Studios are frequently celebrated for their friendliness and attentiveness, enhancing the welcoming atmosphere of the hotel. Professionalism and willingness to assist with guests' needs are consistently noted, despite occasional mentions of unfriendliness during check-in.
WiFi quality varies with some guests praising a strong connection while others report significant issues. This suggests potential variability in internet performance.
In summary, Irazú Hotel & Studios delivers excellent value with its prime location, friendly staff, comfortable rooms and appealing amenities. While certain areas such as breakfast variety, room updates and WiFi consistency could see improvement, the overall experience for guests is overwhelmingly positive.
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