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Summary of reviewsHotel Santa Cruz, centrally located in the heart of Cangas de Onís, offers an exceptional stay for both tourists and business travelers. Its prime position, just steps away from the Roman bridge and the main street, provides convenient access to local attractions, shops and restaurants, making it an ideal base for exploring the natural beauty of the Picos de Europa and the nearby Covadonga lakes. Despite its central location, the hotel maintains a tranquil atmosphere, ensuring a peaceful retreat after a day of sightseeing.
Cleanliness is a standout feature consistently highlighted by guests. Both rooms and public areas are maintained to the highest standards, contributing to a comfortable and inviting atmosphere. The modern design and spaciousness of the rooms, combined with amenities such as large and comfortable beds and well-maintained bathrooms, enhance the overall positive experience. Hotel Santa Cruz is particularly praised for its family-friendly environment, offering spacious and functional rooms and a warm, welcoming atmosphere created by attentive and friendly staff.
The dining experience at Hotel Santa Cruz is highly regarded with the breakfast buffet earning exceptional praise for its variety and quality. Fresh orange juice, homemade pastries and natural smoothies are just a few of the highlights. Guests also commend the dinner offerings, noting the superb quality, variety and excellent value. The dining atmosphere is pleasant, supported by friendly and efficient staff.
The staff at Hotel Santa Cruz receives uniformly high praise for their attentiveness and friendliness. Whether at the reception or in the dining areas, the team is described as diligent, helpful and committed to ensuring a pleasant stay for all guests. This level of service contributes significantly to the hotel's warm and welcoming atmosphere.
Guests appreciate the complimentary WiFi for its strong, reliable connection, suitable even for video conferences. The availability of Netflix access is an additional bonus for many. The hotel also caters well to business travelers, offering convenient access to city spots and essential business amenities, although parking can occasionally be a challenge.
For families, the hotel offers a magical experience with convenient amenities and a friendly environment. Children enjoy the nearby playground and entertainment spaces, making it a great choice for family vacations.
While some minor drawbacks are noted, such as noise issues in certain rooms and occasional discomfort with the beds and pillows, the overall feedback is overwhelmingly positive. Hotel Santa Cruz's combination of modern comfort, exceptional cleanliness and outstanding service make it a strong choice within its three-star category with some guests even comparing it favorably to four-star establishments.
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