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Summary of reviewsHoward Johnson by Wyndham Waukegan Great Lakes receives commendable feedback for its convenient location, cleanliness, and exceptional staff service, making it an attractive choice for visitors, particularly those attending events at the nearby Naval Base. The hotel is strategically positioned just minutes away from key sites and amenities, providing a safe and welcoming environment for families. Its proximity to downtown Chicago, along with budget-friendly rates, adds to its appeal.
While the breakfast service garners mixed reviews, guests appreciate the availability of items like muffins, fruit, and coffee, which foster a pleasant, communal atmosphere. The breakfast, though seen as basic, is convenient and meets the needs of those looking for uncomplicated morning options.
Rooms are consistently praised for cleanliness, comfort, and recent upgrades. Visitors find them spacious and well-decorated, with comfortable beds earning high marks, even from guests with chronic pain. Despite minor issues like ventilation and small bathroom areas, the facility offers a homely feel suited for short stays.
A standout feature of the hotel is its dedicated staff, who are consistently described as friendly, welcoming, and helpful. The housekeeping team is recognized for maintaining pristine rooms, contributing to the hotel's reputation for cleanliness. The staff's exceptional service ensures a pleasant stay, making guests feel valued and eager to return.
In summary, Howard Johnson by Wyndham Waukegan Great Lakes delivers a quality experience with its comfortable accommodations, superb cleanliness, and a warm, welcoming staff, presenting itself as a dependable choice for travelers.
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