InfoSummary of reviewsShrigley Hall Hotel, nestled within the scenic hills of the Peak District, stands out for its breathtaking views, elegant architecture and tranquil countryside setting. Guests are charmed by the historic building, reminiscent of a castle and its beautifully maintained grounds that invite exploration and relaxation. Its close proximity to local attractions like Buxton and charming villages make it an ideal base for exploring the area. Pet-friendly policies and ample walking areas contribute to a peaceful atmosphere with many rooms offering picturesque views of the Cheshire plains.
The hotel's breakfast generally receives high marks for variety and taste, featuring freshly cooked options and an appealing dining area. Many guests label it as excellent with some calling it first class. Despite occasional critiques about food quality and service hiccups, breakfast remains a highlight for many visitors.
Dinner experiences are mixed but often positive. The hotel's restaurant garners praise for delicious, high-quality food with specific dishes like fish and chips frequently recommended. Despite some criticisms about menu limitations and high prices, the modern ambiance and scenic dining views enhance the overall dining experience.
Rooms at Shrigley Hall Hotel are described as clean, comfortable and spacious by many guests with family rooms particularly noted for their convenience. However, reports of outdated décor, cleanliness issues and maintenance problems detract from the experience for some visitors. Refurbishment and better upkeep are suggested to address these concerns.
Cleanliness standards at the hotel are variable. While some guests find their rooms spotless and well-maintained, others report issues such as dirty carpets, dusty rooms and unclean bathrooms, indicating an inconsistency that management needs to address.
The staff generally receive favorable reviews for their friendliness and helpfulness. Reception and restaurant staff contribute positively to the guest experience, although some inconsistency in service standards and isolated reports of unprofessional behavior suggest the need for improved training.
Free WiFi at the hotel presents a mixed experience. Some guests report good connectivity, while others experience significant issues, particularly in the rooms.
Pool facilities receive praise for their stunning views and relaxing atmosphere, although the additional cost for access is a common frustration. Overcrowding and maintenance issues are occasionally mentioned, but the overall pool experience remains positive.
Parking at Shrigley Hall Hotel is ample but poses some challenges in terms of convenience and accessibility, especially for those with mobility issues. Despite this, the friendly and helpful staff, particularly the reception team, often elevate the overall guest experience.
Beds receive varying feedback. While many guests find them comfortable and conducive to a good night's sleep, others encounter issues with firmness, sagging mattresses and worn bed linens.
While marketed as a four-star establishment, some guests feel that Shrigley Hall Hotel falls short of this rating. Concerns about room standards, the check-in process and value for money suggest a gap between expectations and reality, leading some to compare it to lower star-rated hotels.
In summary, Shrigley Hall Hotel offers a picturesque and relaxing retreat with notable strengths in location, ambiance and many aspects of service. However, inconsistencies in room quality, cleanliness and amenities highlight areas for potential improvement to fully align with its four-star aspiration. Show more
