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Summary of reviewsThe Kings Head by Chef & Brewer Collection in Masham is a charming and picturesque hotel ideally located in the heart of the market square, offering guests an excellent starting point to explore local attractions such as the Black Sheep Brewery, Fountains Abbey and the Yorkshire Dales. The hotel is praised for its cozy pub atmosphere paired with modern comforts, making it a welcoming haven for travelers, especially those who enjoy walking paths, visiting local shops and trying nearby eateries.
The breakfast offerings at the Kings Head receive high commendations for their quality and variety with particular mention of the friendly and attentive staff like Chris and Gaye. Guests describe the breakfast as well-prepared, plentiful and often using locally sourced ingredients, making it a standout part of their stay.
Dinner at the hotel is generally appreciated for its delicious, well-presented food and generous portions, although some reviews note occasional slow service and the need to book in advance due to the restaurant's popularity. The warm, cozy pub atmosphere combined with friendly service enhances the dining experience significantly.
Rooms at the Kings Head are frequently praised for their spaciousness, cleanliness and comfort. The amenities, such as high-end tea and coffee setups and modern bathroom fixtures, are well-received despite occasional comments on the decor being slightly dated. The hotel is also noted for being pet-friendly, making it a good choice for dog owners.
Cleanliness is a strong point with many guests highlighting the spotless condition of the rooms and the high standards maintained by the housekeeping staff. However, some reviews mention minor issues like cobwebs or the need for maintenance in certain areas.
The staff at the Kings Head consistently earn high praise for their warm hospitality, friendly demeanor and exceptional service, greatly enhancing the overall guest experience. Staff members at the breakfast service and reception are particularly noted for their efficiency and helpfulness.
Wi-Fi at the hotel receives mixed reviews with some guests finding it adequate while others encounter issues with connectivity and registration. Despite these challenges, efforts from staff members to resolve any problems are appreciated.
For families, the Kings Head offers a welcoming environment with spacious family rooms and a child-friendly atmosphere. The staff’s understanding of family needs and the quality of the breakfast contribute to a positive experience for families staying at the hotel.
Opinions on the beds are varied with many guests finding them comfortable, while others find them too firm for their liking. Clean bedding and room amenities still contribute to a generally pleasant stay, but those who prefer softer beds might want to take note.
Overall, the Kings Head by Chef & Brewer Collection provides good value as a three-star hotel. While some aspects such as room decor and Wi-Fi could see improvements, the combination of its prime location, friendly staff, quality food and clean, comfortable rooms make it a solid choice for visitors to Masham.
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