InfoSummary of reviewsHôtel Mercure Saint-Nectaire Spa & Bien-être, nestled in the charming village of Saint-Nectaire, is highly regarded for its ideal location, providing tranquility and proximity to notable attractions, including the Church of Saint Nectaire and popular hiking spots such as Puy de Dôme, the Sancy loop and Mont Dore. The hotel's picturesque surroundings and magnificent garden views add to its charm, making it a perfect retreat for guests.
The breakfast service is a standout feature, offering a varied and high-quality buffet that includes regional items and fresh, local ingredients. The dining area, enhanced by the friendly and attentive staff, receives high praise and options like homemade cakes and pancakes upon request elevate the breakfast experience.
Dining experiences in the hotel's restaurant receive mixed reviews with some guests enjoying the good quality and ambiance, while others find the menu limited and not always up to par. However, the overall setting in the dining and bar areas is appreciated for its coziness and pleasant décor.
Rooms at the hotel are frequently described as clean, spacious and equipped with comfortable beds, ensuring a good night's sleep. Although some rooms may be outdated and the lack of air conditioning can be a concern, the impeccable cleanliness and quality bedding are generally well-received. Guests enjoy the functional amenities and the value they offer, despite occasional issues with room size and noise.
The hotel's staff is often highlighted for their friendliness and professionalism. Guests commend the team for being welcoming, attentive and helpful, contributing significantly to the overall positive experience.
The spa and wellness facilities are a major draw with guests praising the pool, hot tub, sauna and hammam. The opportunity for a private spa experience and the quality of duo massage services add to the appeal, making the spa a relaxing haven for visitors.
Regarding pool facilities, both the indoor and outdoor pools receive positive feedback for providing relaxation and enjoyment. The indoor pool, appreciated on rainy days and the design of the outdoor pool contribute positively to the guest experience, although improvements in water temperature and maintenance are suggested.
The hotel is also family-friendly, offering a variety of activities for young children, including heated pools, a ping pong table and a pool table. Families appreciate the option of free accommodations for children under 12 and the convenience of family rooms, despite some noted size constraints.
Overall, Hôtel Mercure Saint-Nectaire Spa & Bien-être is viewed as a comfortable and well-situated three-star establishment that offers good value for money, making it a favored choice for travelers seeking a peaceful retreat in the beautiful Auvergne region. Despite minor areas for improvement, many guests express their willingness to return, reflecting their overall satisfaction with their stay. Show more
