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Summary of reviewsThe Tap House, nestled just outside Ashby, offers a serene and picturesque retreat that many guests find highly appealing. Surrounded by beautiful fields, it provides a tranquil ambiance complemented by free, ample off-street parking, making it an ideal stopover for travelers attending local events or those on extended journeys. The convenient location near attractions like the Alpaca Trek and the Download Festival adds to its allure. The establishment combines quality accommodation with a renowned pub-restaurant known for fantastic food and friendly service.
Guests universally praise the rooms for their cleanliness, comfort and spaciousness with particular attention to the well-decorated chalets and large, powerful showers in the bathrooms. The easy and efficient check-in process is also appreciated, contributing to a smooth arrival experience. Although there are occasional mentions of minor cleanliness issues and some rooms needing updates, the overall impression remains positive.
The dining experience at The Tap House stands out prominently in guest reviews. The food, especially the carvery and homemade steak pie, receives high praise for its presentation and taste. The beer selection is also well-received, complementing the delicious meals. The warm and inviting pub atmosphere, coupled with excellent service, ensures a pleasant dining experience.
Breakfast reviews are mixed. While many guests wish for expanded breakfast options and consistent availability, those who did enjoy breakfast praised the quality of food and service. Nearby cafes offer satisfactory alternatives for those unable to have breakfast at the hotel.
Cleanliness is a strong point at The Tap House with guests frequently noting the spotless conditions of the rooms, fresh towels and daily cleaning that maintains a high standard. The hotel’s exterior features, like a lovely outside patio, also contribute positively to guests' experiences.
The staff at The Tap House consistently receive excellent reviews for their friendliness and helpfulness, from the efficient check-in process to the attentive housekeeping and restaurant service. Individual staff members, such as Andrea and Mia, are often highlighted for their exceptional service, significantly enhancing the overall guest experience.
While not all feedback about the beds is entirely positive with some guests finding them too soft or the mattresses worn out, the majority of reviews highlight the comfort and quality of the bedding. The crisp linen and good sleep quality are frequently noted, making The Tap House a commendable choice for a restful stay.
Overall, The Tap House achieves strong approval from guests, often receiving high ratings for its value, location and welcoming atmosphere. Despite minor areas for improvement, the combination of a peaceful setting, excellent dining options, comfortable accommodations and attentive staff makes it a favored destination for many travelers.
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