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Summary of reviewsHawthorn Gardens Serviced Apartments offer a strategically prime location that combines convenience and tranquility. Situated close to major roads, supermarkets, restaurants and essential amenities like Epworth and Cabrini hospitals, the property ensures easy accessibility for various needs. Shopping enthusiasts will appreciate the nearby shopping centers and Tooronga Station, while guests benefit from the on-site secure and spacious parking.
The apartments themselves are generously sized, making them ideal for families or groups. They come equipped with comfortable beds, well-appointed kitchens and functional amenities such as laundry facilities. This ample space is particularly beneficial for extended stays or work trips. However, the property shows signs of wear and could benefit from updates and maintenance. Cleanliness is inconsistent with some guests reporting dirty floors, stained carpets and other signs of neglect.
Despite these issues, the staff at Hawthorn Gardens are frequently praised for their friendliness and helpfulness, providing a smooth and efficient check-in process. Names like Jeremy and Michael are often mentioned for going the extra mile to assist guests, creating a welcoming atmosphere.
The free Wi-Fi and Foxtel channels add to the amenities, though the Wi-Fi can be unreliable with frequent disruptions and limited daily usage. The secure parking is a significant positive, often highlighted for its convenience and safety, despite some comments about the carpark being a bit dark.
The beds receive mixed reviews; while many guests find them comfortable and clean, others report discomfort due to hard or old mattresses and thin bedding. The property, being more on the budget-friendly side, offers reasonable prices and value for money, reflecting its three-star rating. It may not offer a luxury experience, but for budget-conscious travelers or those needing spacious accommodations, it meets essential needs satisfactorily.
Overall, while there is room for improvement in cleanliness and maintenance, Hawthorn Gardens Serviced Apartments excel in location, staff service and providing practical amenities, making it a suitable choice for various types of stays.
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