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Summary of reviewsHotel Oriente, located in the heart of Itajubá, stands out as a prime choice for travelers thanks to its exceptional location. Guests frequently commend its proximity to key sites and conveniences, such as the bus station and general commerce, making city navigation effortless. The hotel's quiet ambiance and cleanliness further enhance the quality of the stay, alongside commendable service, functional rooms, and a satisfying breakfast. Guests particularly appreciate the self-parking feature, which is beneficial for those driving.
The breakfast experience at Hotel Oriente is notably well-received, praised for its quality, taste, and generous portions. Starting early in the morning, it accommodates early risers and offers a variety of options that generally satisfy most preferences, with special enjoyment noted from families and children.
The rooms at Hotel Oriente range in experience, with many guests appreciating their cleanliness and comfort, although some rooms are noted as small and lacking external windows. Cleanliness remains a consistent highlight across all accommodations, ensuring a welcoming atmosphere. Some minor setbacks, such as a musty smell or minor bathroom issues, are infrequently noted, but overall, the rooms are maintained to a high standard.
The hotel's staff receive widespread acclaim for their politeness, helpfulness, and attentiveness. Their friendliness and professionalism create a warm and welcoming environment, significantly enhancing the guest experience throughout the stay.
While some guests have raised concerns regarding the beds, noting issues such as thin mattresses or uncomfortable setups, many find them comfortable and conducive to a good night's sleep. Quality mattresses and blankets contribute to a cozy experience for several visitors.
In summary, Hotel Oriente is recognized for its advantageous location, excellent cleanliness, and outstanding staff service, offering a pleasant and restful retreat in Itajubá. Minor improvements in room size variety and bedding could further enhance the overall guest experience.
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