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Summary of reviewsHotel am Uckersee, located in a serene and picturesque setting near Lake Ucker, offers a tranquil retreat that is celebrated by guests for its proximity to nature and outdoor activities. The hotel’s prime position along the OderNeisseCyclePath makes it ideal for cycling and nature walks with easy access to beautiful hiking trails, a bathing spot and the town of Prenzlau, ensuring guests can enjoy both seclusion and convenience. This peaceful environment is complemented by spacious, clean rooms and a friendly, accommodating staff, creating a comfortable and inviting stay for every visitor.
The breakfast at Hotel am Uckersee is frequently praised for its excellence, variety and delicious options. Guests enjoy a rich and diverse buffet that includes local products, homemade spreads and nicely presented dishes, offering a hearty start to their day. The breakfast service is efficient with prompt refills and a peaceful dining atmosphere, particularly when dining in the garden. Despite a few minor critiques such as occasional cold scrambled eggs, the overall feedback is overwhelmingly positive, cementing breakfast as a highlight of the guest experience.
Dinner at the adjoining Schilfland restaurant, just 50 meters away, is another well-received aspect of the hotel. Guests consistently commend the superb quality of the European cuisine and the expertise of the chefs. The diverse and tasty menu options, including BBQ, contribute to a memorable dining experience. While some guests noted issues with the ambiance and occasional restaurant closures, the consensus remains that Schilfland offers excellent food in a pleasant dining setting.
The guest rooms at Hotel am Uckersee are noted for their spaciousness, cleanliness and cozy atmosphere. The blend of modern and contemporary furnishings creates an attractive environment, even though some guests noted that the condition of the rooms seemed slightly dated. Family rooms are particularly spacious, comfortably housing up to four people. Equipped with good-sized TVs and secure bicycle storage, the rooms cater to both entertainment and practical needs, ensuring a cozy and convenient stay.
Cleanliness is a standout feature at Hotel am Uckersee with guests frequently commending the high standards of room and bathroom maintenance. The public areas are equally well-kept, contributing to an overall positive impression of cleanliness. However, some minor issues, such as occasional lapses in room cleaning and squashed mosquito remains, were noted. Additionally, the reception not being always attended could be an inconvenience for guests.
Staff at Hotel am Uckersee are highly praised for their friendliness, professionalism and attentiveness. Guests appreciate the warm, welcoming nature of the staff, who are always willing to assist and ensure a smooth check-in process. The positive atmosphere created by the staff, along with their efficient handling of amenities such as secure bicycle storage, greatly enhances the guest experience, making the hotel highly recommendable.
Overall, Hotel am Uckersee offers a peaceful and charming retreat with a highly positive guest experience, ideal for nature lovers and those seeking a quiet escape. Despite a few areas for improvement, the hotel's strengths in location, breakfast, dinner, cleanliness and staff friendliness significantly contribute to its appeal.
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