Info
Summary of reviewsThe Imperial Hotel in Murwillumbah garners positive reviews for its central yet quiet location, enabling easy access to local attractions, shops and restaurants. Guests appreciate the blend of historic charm and modern facilities, enhanced by recent renovations that make their stay more comfortable. Rooms are noted for their cleanliness, stylish updates and modern amenities, including kitchenettes and balconies in some cases.
The dining experience at The Imperial Hotel is a standout with guests frequently praising the quality, taste and value of the meals offered. The bistro and pub provide a variety of delicious options, from Sunday roasts to lighter fare, all served in a friendly, lively atmosphere often accompanied by live entertainment. The fare is well-priced, the portions are generous and the service is efficient and friendly.
Although breakfast is not served on-site, the hotel's proximity to numerous cafés mitigates this shortcoming. The clean, cozy rooms and other conveniences largely compensate for any disappointment regarding breakfast arrangements.
Guest feedback overwhelmingly highlights the exceptional friendliness and professionalism of the hotel staff, who contribute significantly to the positive atmosphere. Housekeeping, bar staff and management all receive commendations for their attentiveness and efficiency.
Free WiFi is available, though some guests have encountered issues with connectivity and obtaining passwords. Parking is considered convenient by many but can present challenges due to limited space. Securing a spot, however, usually resolves any parking concerns.
Comfortable beds and fresh linens further enhance the stay, though some minor issues like creaky bed bases or overly firm mattresses have been noted. The hotel also faces some accessibility challenges, particularly due to the lack of a lift and a layout involving numerous stairs, which may be problematic for guests with mobility issues.
Overall, The Imperial Hotel is highly regarded for its location, dining options, cleanliness, friendly staff and comfortable accommodations, although minor improvements could enhance the experience further.
Show moreRead review summaries for all categories
Categories
