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Summary of reviewsEmbassy Suites San Francisco Airport - Waterfront is highly regarded by guests for its exceptional location, nestled along a picturesque waterfront that offers stunning views and a tranquil environment. Conveniently situated near San Francisco International Airport, the hotel serves as an ideal base for travelers due to its proximity to Burlingame's vibrant dining and shopping scene and the easy access to major freeways and mass transportation for exploring San Francisco.
The hotel impresses with its beautiful architecture and well-maintained lush common areas, complementing the serene waterfront setting. Guests appreciate the spacious family suites, clean facilities, and fast check-in process managed by friendly and efficient staff. Dining experiences are memorable, particularly the extensive breakfast served in a charming courtyard setting, praised for its variety and scenic views of the bay. The complimentary nature of the breakfast adds remarkable value to the overall hotel experience.
The rooms at Embassy Suites are notable for being spacious and comfortable, with many guests favoring the two-room suite layout. Although there are occasional mentions of rooms feeling dated or having minor maintenance issues, the cleanliness and comfort, along with picturesque bay views, create a pleasant stay for visitors.
Embassy Suites is praised for maintaining high cleanliness standards across its property, with spotless rooms and public spaces frequently highlighted in reviews. The attentive staff, particularly those at the front desk and restaurant, are commended for their exceptional service and proactive attention to guests' needs, adding to the positive experience at the hotel.
The indoor pool is a significant highlight, particularly for families, offering warm and extended hours that delight children and serve as a cozy retreat. While some maintenance issues are noted, the pool contributes positively to family enjoyment along with engaging features like fish tanks and unique elevator rides.
Despite the steep parking fee, Embassy Suites compensates with amenities like complimentary breakfast and a helpful airport shuttle. The family-friendly atmosphere, inviting community feel, and accommodating staff ensure a memorable stay for families.
Reviews of the beds are mixed, with some guests finding them exceedingly comfortable, while others experience discomfort due to soft mattresses or small bed sizes. Despite this, the overall reputation of the hotel is consistently positive, offering a well-rounded stay that aligns with four-star expectations. Embassy Suites San Francisco Airport - Waterfront stands out for its combination of convenience, beauty, and exceptional service, making it a top choice for travelers visiting the area.
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