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Summary of reviewsSituated in Chambray-lès-Tours, Premiere Classe Tours Sud offers guests exceptional accessibility with its proximity to major highways like the A10, making it highly convenient for stopovers and visits to nearby attractions such as the Loire Valley castles and the Beauval Zoo. The hotel is also near various dining options and shopping centers, adding ease for those looking to grab a meal or do some quick shopping. The tram terminus in front of the hotel provides direct access to the city center of Tours within 20 minutes. Guests appreciate the ample, free parking available right in front of the hotel, making their stay hassle-free.
While the breakfast received mixed reviews, many guests found it to be a good value, hearty and varied with fresh bread. Staff were noted to be friendly and attentive, contributing to a pleasant dining atmosphere. However, some guests felt the breakfast was simple and basic with limited choices and found the breakfast room to be undersized and noisy at times.
The hotel's rooms have mixed feedback with many appreciating the clean and comfortable accommodations suitable for short stays. However, issues such as small bathrooms, outdated furnishings and a need for better soundproofing were common complaints. Guests highlighted concerns with cleanliness, mentioning mold, dust and unpleasant odors, though others did find their rooms generally satisfactory upon arrival.
The staff at Premiere Classe Tours Sud receive high marks for their friendliness, kindness and professionalism, contributing to a warm atmosphere and ensuring a pleasant stay for guests. Despite occasional complaints about cleaning lapses, the staff's excellent service and top-notch hospitality stand out.
Wi-Fi services received mixed reviews with many guests appreciating the stable, free connection, while others reported issues with poor or non-existent connectivity. The free and convenient parking is a notable feature, though some guests noted concerns about the lack of security and crowded conditions.
The hotel is practical for families, especially with connecting rooms providing additional space. However, the small room sizes and potential noise issues might be challenging for guests with children. The bedding quality varies with some guests finding the beds comfortable and others noting issues such as sagging mattresses and unclean linens.
Accessibility is a mixed bag with the hotel offering free accessible parking and proximity to main roads. However, lack of ramps or lifts and compact room designs pose challenges for guests with reduced mobility. Despite these concerns, the hotel remains functional and convenient for short stays or overnight stops.
For pet owners, the hotel is recognized for its pet-friendly policies, making it an ideal stopover with pets. However, the lack of specific pet facilities like designated areas for dogs suggests a need for improvement. Overall, the hotel stands out as a practical choice for travelers, offering convenience, friendly service and a generally satisfactory stay.
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