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Summary of reviewsRed Roof Inn Montgomery - Midtown is centrally located in Montgomery, providing guests with convenient access to a variety of dining options, significant landmarks such as the Capitol, and essential transportation routes. This position makes it an attractive choice for short trips or stopovers, though some guests have raised safety concerns regarding the surrounding neighborhood.
Room experiences vary, with some guests appreciating spacious rooms and comfortable beds. Basic amenities are typically provided, and when cleanliness standards are met, guests find the accommodations adequate for brief stays. However, cleanliness and maintenance issues are frequent complaints, including musty odors, stained linens, and broken equipment.
The hotel's cleanliness levels generally receive negative feedback, with reports of persistent odors, mold, pests, and overall poor hygiene detracting from guest satisfaction. These concerns extend to the property's general state, impacting the overall impression of the hotel.
The staff at Red Roof Inn has received both positive and negative reviews. Some guests praise the front desk workers for their friendliness and good customer service, while others report rude behavior and communication issues, suggesting inconsistency in service quality.
Feedback on the beds is mixed; while some guests enjoy comfortable mattresses, others encounter problems such as dents and cleanliness concerns. The room space is appreciated, yet bedding maintenance and cleanliness need improvement.
In summary, while the location and basic amenities offer convenience to travelers, significant issues with cleanliness, maintenance, and inconsistent service overshadow the positive aspects of the Red Roof Inn Montgomery - Midtown, highlighting several areas in need of attention.
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