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Summary of reviewsPort Douglas Retreat consistently receives positive reviews, particularly for its prime, tranquil location. Situated just a block from the main street, it is central to major activities and attractions, providing guests with easy access to the town, beach, marina, shops and restaurants. Its proximity to Macrossan Street and Four Mile Beach allows for convenient exploration, often without the need for a car. The property also offers lovely gardens, a beautiful pool and secure, undercover parking, enhancing both convenience and relaxation.
The rooms at Port Douglas Retreat are generally praised for their comfort, spaciousness and cleanliness. Visitors enjoy well-equipped kitchens, good-sized fridges and balconies with pleasant views, often overlooking the pool. Despite occasional minor maintenance issues, guests find the rooms to be cozy and functional, providing all necessary amenities for a pleasant stay. The sizeable, clean outdoor pool area is a favorite spot among guests, further elevating the restful atmosphere.
Cleanliness is a standout feature with rooms and facilities described as very clean and well-maintained. Meticulous upkeep extends to the grounds and the pool area, which is particularly appreciated for its inviting ambiance.
The exceptional service provided by hosts David and Joyce contributes significantly to the positive guest experience. Known for their friendly, welcoming and knowledgeable demeanor, the hosts, along with other staff members like Michelle, are commended for their attentiveness and willingness to assist, creating a welcoming and accommodating environment.
The pool facilities at Port Douglas Retreat are highly praised. Set within a lush tropical garden, the large, clean saltwater pool is noted for its relaxing and rejuvenating qualities. The well-maintained BBQ facilities and shaded areas provide an ideal setting for leisure and social gatherings.
The secure and convenient parking options, including covered spaces, receive high marks from guests, adding to the overall convenience and safety of the property.
While the retreat offers many positives, reviews of the beds are mixed. Some guests find the beds comfortable and of good quality, while others mention issues with bed configuration and mattress comfort, particularly regarding king-size beds made up of two single beds pushed together.
Overall, Port Douglas Retreat is recognized for its outstanding location, cleanliness, exceptional service and excellent value for money, making it an ideal base for a relaxing and hassle-free holiday.
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Aparthotel with Swimming Pool
