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Summary of reviewsHotel & Restaurant Hofmatt is lauded for its exceptional location, just steps from a tram station providing easy and quick access to Basel city center and surrounding areas. The hotel offers free bus and train tickets, plus ample parking and proximity to the motorway, making it accessible by car. Even with its position between busy streets, the advantages of its strategic location, including a scenic nearby forest, outweigh the occasional noise.
Guests frequently praise the breakfast at the hotel, which features a diverse and plentiful selection of fruits, vegetables, muesli, breads, cold cuts, cheeses and jams. Fresh orange juice and Birchermuesli are notably popular. Although some guests experienced occasional restocking issues, the general sentiment is that the breakfast is a significant highlight, enhanced by friendly staff and thoughtful touches like packed breakfasts for early departures.
The dining experience at the hotel’s restaurant is consistently celebrated. Guests highlight the excellent food quality, attractiveness and memorable experiences such as 'Le Petit Chef'. The restaurant focuses on healthy, regional cuisine and the attentive staff enhance the dining atmosphere. Even when the restaurant was occasionally closed, the sentiment remained very positive, cementing its reputation as a culinary gem.
The rooms are frequently described as spacious, clean and well-equipped, featuring modern furnishings and additional amenities like 4K TVs and complimentary snacks. Guests value the cleanliness and comfort of the rooms and bathrooms. Despite occasional mentions of room temperature and bed size issues, the overall feedback indicates a comfortable and well-maintained environment.
The hotel garners high praise for its cleanliness with guests frequently noting the immaculate condition of rooms and shared spaces. The hotel's cleanliness is complemented by the friendliness of the staff, giving the place a welcoming and inviting atmosphere.
The staff at Hotel & Restaurant Hofmatt are highly regarded for their friendliness and attentiveness. Guests commend them for their warmth, professionalism and exceptional service, which includes going out of their way to accommodate various needs and making guests feel well-cared-for from arrival to departure.
Parking is available on-site with many spaces being free. While some guests noted limited availability leading to offsite parking – occasionally resulting in fines – overall, the convenience of parking at the hotel is appreciated by those traveling by car.
The hotel offers a family-friendly environment with spacious rooms and a welcoming atmosphere, making it particularly suitable for stays with young children. Additional amenities like a well-stocked lunch package enhance the experience for families.
Lastly, the beds at Hotel & Restaurant Hofmatt are generally praised for their comfort, facilitating a good night's sleep, though there are occasional mentions of beds being too soft for some guests. Overall, the emphasis on comfort and quality sleep is a recurring theme in reviews.
In summary, Hotel & Restaurant Hofmatt stands out for its excellent location, quality breakfast and dining, spacious and clean rooms and exceptionally friendly staff, making it a highly recommended choice for various travelers, including families.
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