Info
Summary of reviewsHorizon Holiday Apartments, nestled in a prime location, consistently earns praise for its enviable spot near the beach, town center and local attractions. Guests love the easy access to shops, restaurants and cafes, finding it convenient for both short strolls and quick drives. The property boasts stunning views of the ocean and Montague Island with balconies offering serene, panoramic scenes that enhance the overall experience.
The spacious and comfortable rooms are a standout feature, often described as homely and generously sized. Many guests commend the cleanliness and comfort of the accommodations, noting that the beds ensure a good night's rest. Despite some minor cleanliness issues in isolated cases, reviews generally highlight the well-maintained rooms and overall satisfactory hygiene. The convenience of being near the main highway while retaining a peaceful setting adds to the appeal.
The exceptional hospitality of the staff is frequently mentioned with team members like Narelle and Terry being particularly praised for their friendliness and helpfulness. The staff's efforts, starting from the reception, are a significant factor in making guests feel welcome and at ease.
Although the wifi service has its inconsistencies, the management’s responsiveness to these issues is commendable, demonstrating their commitment to guest satisfaction. The pool area is appreciated for its cleanliness and appeal, even though it is not heated and may occasionally be cold. The outdoor area enhances the overall experience despite some minor maintenance issues.
Parking is another positive aspect with ample, designated off-street parking spots making stays hassle-free. While some guests found the beds too firm, the overall feedback indicates that most guests enjoy the large, comfortable beds provided.
In summary, Horizon Holiday Apartments offers a well-situated, comfortable and hospitable environment. With spacious rooms, stunning views and exceptional staff, it stands out as an excellent choice for those looking to explore and enjoy the vibrant coastal life while enjoying essential amenities and a scenic setting.
Show moreRead review summaries for all categories
Categories
Aparthotel with Swimming Pool
Aparthotel with Free Wi-Fi