InfoSummary of reviewsThe Best Western Syracuse Downtown Hotel and Suites is highly praised for its prime location in the heart of downtown Syracuse. This hotel offers easy access to numerous attractions, including Armory Square's dining and nightlife, the Landmark Theatre, and local museums, making it a perfect hub for exploring the city. Guests appreciate the strategic position amidst cultural landmarks and enjoy the historic, safe environment.
The breakfast experience is largely positive, with guests enjoying the plentiful and varied options. The friendly and attentive staff contribute to a welcoming atmosphere, ensuring a pleasant start to the day. While some suggest improvements in the menu's variety, the complimentary nature of the breakfast remains a significant advantage.
Rooms at the hotel are described as spacious and clean, often exceeding expectations in size and comfort. The inclusion of kitchen facilities in many rooms adds convenience, particularly for extended stays. Guests enjoy the comfort of double or king beds, allowing for restful nights, although there are occasional remarks about noise and hot water issues.
Cleanliness is a standout feature, with the hotel maintaining high standards in both rooms and common areas. The friendly staff play a crucial role in ensuring a pleasant atmosphere, consistently delivering excellent customer service. While there are sporadic mentions of areas needing updates, the overall impression is of a well-kept and comfortable property that also offers convenient parking and a quiet environment.
The staff receive particular acclaim for their exceptional service, with many guests highlighting specific team members for their dedication and professionalism. The positive interactions with the front desk, housekeeping, and maintenance teams enhance the overall guest experience, creating a warm, welcoming environment.
Though opinions on bed comfort are mixed, many guests find them extremely comfortable, contributing to restful sleep. Despite some issues with stiffness or worn-out frames, the general sentiment leans toward satisfaction, with room for improvement noted in certain areas.
Overall, the Best Western Syracuse Downtown Hotel and Suites is well-regarded for its location, cleanliness, friendly staff, and pleasant accommodations, making it a reliable choice for travelers seeking to explore Syracuse. Show more
InfoSummary of reviewsThe Best Western Syracuse Downtown Hotel and Suites is highly praised for its prime location in the heart of downtown Syracuse. This hotel offers easy access to numerous attractions, including Armory Square's dining and nightlife, the Landmark Theatre, and local museums, making it a perfect hub for exploring the city. Guests appreciate the strategic position amidst cultural landmarks and enjoy the historic, safe environment.
The breakfast experience is largely positive, with guests enjoying the plentiful and varied options. The friendly and attentive staff contribute to a welcoming atmosphere, ensuring a pleasant start to the day. While some suggest improvements in the menu's variety, the complimentary nature of the breakfast remains a significant advantage.
Rooms at the hotel are described as spacious and clean, often exceeding expectations in size and comfort. The inclusion of kitchen facilities in many rooms adds convenience, particularly for extended stays. Guests enjoy the comfort of double or king beds, allowing for restful nights, although there are occasional remarks about noise and hot water issues.
Cleanliness is a standout feature, with the hotel maintaining high standards in both rooms and common areas. The friendly staff play a crucial role in ensuring a pleasant atmosphere, consistently delivering excellent customer service. While there are sporadic mentions of areas needing updates, the overall impression is of a well-kept and comfortable property that also offers convenient parking and a quiet environment.
The staff receive particular acclaim for their exceptional service, with many guests highlighting specific team members for their dedication and professionalism. The positive interactions with the front desk, housekeeping, and maintenance teams enhance the overall guest experience, creating a warm, welcoming environment.
Though opinions on bed comfort are mixed, many guests find them extremely comfortable, contributing to restful sleep. Despite some issues with stiffness or worn-out frames, the general sentiment leans toward satisfaction, with room for improvement noted in certain areas.
Overall, the Best Western Syracuse Downtown Hotel and Suites is well-regarded for its location, cleanliness, friendly staff, and pleasant accommodations, making it a reliable choice for travelers seeking to explore Syracuse. Show more
InfoSummary of reviewsClarion Pointe Downtown in Syracuse is praised for its convenient location, cleanliness, and hospitable service, making it a favorable choice for travelers. The hotel's central position provides easy access to local attractions such as Syracuse University, the Landmark Theatre, and Armory Square, appealing to both leisure and business visitors. Although the surrounding area may appear somewhat rundown, many guests felt that the positives of the location, including proximity to nightlife and restaurants, outweighed any concerns.
The hotel's breakfast offerings have earned considerable praise for their quality and variety. Guests enjoy a range of warm and appealing options like eggs, waffles, and bacon, served in a clean and well-maintained dining area. This feature contributes to a pleasant start to the day, exceeding many visitors' expectations.
Rooms at Clarion Pointe Downtown surprise guests with their spaciousness, modern design, and meticulous cleanliness. The recently updated and tastefully decorated accommodations ensure comfort, highlighted by high-quality bedding and well-equipped amenities such as mini-fridges and microwaves. The bathrooms are particularly lauded for their size and modern updates. Such comfortable accommodations are complemented by the hotel's consistently effective air conditioning and peaceful environment, which facilitates a restful sleep experience.
The staff at Clarion Pointe Downtown receive accolades for their friendliness and professionalism, significantly enhancing the guest experience. The team is recognized for their efficiency and personable service, with special mentions for individuals providing exceptional assistance. This hospitable environment ensures that guest inquiries and requests are handled with care, contributing to a positive overall stay.
Free WiFi and parking contribute to the hotel's value, though some guests report inconsistent WiFi connectivity on lower floors. Despite this minor drawback, the overall comfort, excellent breakfast, and value for money make Clarion Pointe Downtown a worthwhile option for those seeking a clean and welcoming stay in the vibrant heart of Syracuse. Show more
InfoSummary of reviewsCresthill Suites Syracuse is a preferred choice for travelers thanks to its prime location which balances accessibility with safety and tranquility. Situated conveniently near major routes, it provides easy access to the airport, downtown Syracuse and Syracuse University, making it an ideal option for both short stopovers and extended stays.
Guests frequently commend the breakfast, highlighting the quality and variety of offerings such as fresh omelettes, scrambled eggs and waffles. The breakfast room is noted for its cleanliness and the friendly, helpful staff enhance the dining experience. However, there are occasional remarks about limited choices and the need for restocking items.
The rooms at Cresthill Suites Syracuse are generally praised for their spaciousness and functionality. Equipped with full kitchens, large refrigerators and multiple bedrooms, the suites are particularly well-suited for families and longer stays. Cleanliness stands out as a major strength with guests often describing the rooms as tidy and comfortable. The beds and pillows receive specific praise for their comfort. Despite some feedback about outdated furniture and occasional maintenance issues, the spacious layouts and additional amenities like free laundry services contribute positively to the stay.
Staff at Cresthill Suites Syracuse consistently receive high marks for their friendliness, helpfulness and professionalism. Guests appreciate the front desk personnel's welcoming demeanor and the attentive service from all staff members, which greatly enhances the overall guest experience.
The pool area is frequently highlighted as a beloved feature, especially by families whose children enjoy the clean and well-maintained facilities. While some guests have noted variability in the pool's temperature and occasional cleanliness issues, it remains a pleasant and relaxing amenity for many.
Overall, Cresthill Suites Syracuse is recognized for providing a comfortable and family-friendly environment. The spacious rooms, equipped kitchens and additional amenities cater well to families and larger groups, ensuring a convenient and enjoyable stay. The beds are typically noted as very comfortable, contributing to restful sleep, despite occasional mentions of the mattresses being too soft or sagging.
In summary, Cresthill Suites Syracuse combines a strategic location, excellent staff and family-friendly facilities to offer a satisfying accommodation option for travelers seeking comfort and convenience. Show more
