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Summary of reviewsLeonardo Club Hotel Dead Sea - All Inclusive is celebrated primarily for its outstanding location, right on the shores of the Dead Sea. Guests relish in the direct and easy beach access, stunning sea views and the tranquil, serene atmosphere. Its proximity to popular attractions like Masada and Ein Gedi garden adds an adventurous twist to the otherwise restful experience.
Breakfast at the hotel is highly praised for its variety and freshness, offering a diverse selection of dishes that cater to different tastes. Guests particularly appreciate the abundance of fresh vegetables and pastries. Although there are minor complaints about organizational issues and limited options in some areas, the breakfast experience is generally enjoyed and considered a positive start to the day.
Dinner offerings receive mixed feedback with many praising the variety and quality, especially during Shabbat. However, issues such as food temperature and freshness alongside a chaotic dining area detract from the experience. Vegetarian and vegan options are limited, but the overall dining experience is still enjoyed by many due to the ample and flavorful choices.
Rooms offer spacious and comfortable accommodations with fantastic sea views, although they suffer from a lack of modernity and require better maintenance. While some rooms are noted for being clean and well-kept with complimentary treats and friendly staff check-ins, others fall short due to outdated decor and cleanliness issues.
Cleanliness in public areas like the lobby and dining rooms needs significant improvement with reports of neglect and maintenance issues. Nonetheless, isolated comments commend the beach, pool and certain rooms for being clean and comfortable.
The staff at Leonardo Club Hotel Dead Sea are a standout feature, frequently praised for their friendliness, politeness and exceptional service. Staff members like Shlomit, Tamar and Michel receive specific commendations for their dedication and warm hospitality, which significantly enhances guests' overall experience.
The Wi-Fi generally performs poorly with weak signals and frequent connectivity issues, particularly in the rooms. Guests wanting robust internet access may find this a significant drawback despite the other commendable amenities offered by the hotel.
The spa facilities provide a positive and relaxing experience for most guests, featuring clean, modern amenities like saunas and a heated Dead Sea water pool. Professional service and a variety of treatments contribute to the overall good impression, although issues like overcrowding and occasional cleanliness concerns exist.
The gym is well-received for its cleanliness and modern equipment, despite being small and needing some renovations. It's peaceful and adequate for guests' workout routines but access could be more straightforward with fewer equipment malfunctions.
Pool facilities receive high praise for their cleanliness, size and the variety of options available. Families and children particularly enjoy the water slides and poolside activities. However, some maintenance issues and occasional overcrowding hinder the experience slightly.
Parking at the hotel is convenient yet limited. While free parking is available, space often falls short of demand, especially during peak times, leading to frustrations. Guests need to plan accordingly to avoid parking fines and ensure they can find a spot.
In summary, Leonardo Club Hotel Dead Sea - All Inclusive excels with its prime location, friendly staff and comprehensive amenities. While there are areas that require attention, such as room maintenance, cleanliness in public spaces and reliable Wi-Fi, the overall guest experience is largely positive, particularly due to the exceptional hospitality and serene beachside setting.
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