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Summary of reviewsThe Urawa Washington Hotel is highly esteemed for its exceptional location, which places guests a short walk from Urawa Station. This proximity provides easy access to transportation, nearby attractions, shops, restaurants and commercial facilities, making it an ideal choice for both leisure and business travelers. The hotel’s central location in a quiet, comfortable setting further enhances its appeal.
Guests have praised the hotel’s breakfast buffet for its delicious variety of dishes, set in a beautiful top-floor location with views of Mount Fuji on clear days. Attentive and friendly staff help create a welcoming atmosphere, making breakfast a delightful experience. While some noted minor limitations in the menu, the overall quality and value of the breakfast were well received.
The rooms offer a comfortable stay with many guests appreciating their spaciousness, cleanliness and quiet ambiance. The amenities are satisfactory and the hotel’s ideal location adds convenience. However, opinions on room size and bathroom facilities vary. Some guests noted smaller rooms and outdated bathrooms, along with occasional lapses in maintenance. Despite these drawbacks, clean linens and firm mattresses contribute to a pleasant experience.
The cleanliness of the hotel is generally praised with well-maintained rooms and facilities. While minor issues like occasional mold and dust were mentioned, these did not substantially detract from the positive perceptions. The staff’s polite and thorough housekeeping service further bolsters the hotel’s reputation for cleanliness.
The hotel staff are frequently commended for their kindness, politeness and helpfulness. Positive interactions with front desk staff and other service areas enhance the overall guest experience. While occasional lapses in courtesy were noted, the majority of guests were satisfied with the service provided.
Free Wi-Fi is available but frequently criticized for its weak, slow and unreliable connection, especially in rooms. Guests often found better connectivity in the lobby, highlighting the need for improvement.
Parking is another appreciated amenity with convenient proximity to the station and helpful parking attendants. While some guests found the parking fees high and faced difficulties with finding or reserving parking spaces, the overall convenience was noted positively.
The quality of the beds generally contributes to a restful stay with guests finding them both spacious and comfortable. However, preferences regarding mattress firmness vary with some guests finding the beds too hard.
Urawa Washington Hotel offers good value, especially for budget-conscious travelers during peak periods. Its affordability, decent facilities and strategic location make it a practical choice for business trips, despite not matching the luxury of higher-end establishments.
Overall, Urawa Washington Hotel serves as a convenient and comfortable option for travelers with its prime location, good breakfast and commendable cleanliness and service making it a solid choice for both leisure and business stays.
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