The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
Extended Stay America Suites - Cleveland - Brooklyn is favorably situated in a suburban area with convenient access to major highways, downtown Cleveland, and the airport. This strategic location is appreciated by various types of travelers, from business visitors to families, as it offers easy access to a bustling mall, an assortment of restaurants, and a variety of shopping options. The nearby amenities, along with local attractions like the zoo, make it a practical choice for both short and extended stays.
The hotel's rooms are often highlighted for their comfort and amenities, particularly the inclusion of kitchenettes that allow guests to prepare meals. Many visitors find the rooms to be of decent size, with clean bathrooms and comfortable beds. These aspects contribute positively to the overall guest experience, although there are occasional concerns about cleanliness, such as dirty carpets or lingering odors.
The cleanliness of the hotel has garnered mixed reviews, with some guests praising the cleanliness of their rooms and fresh towels, while others note areas needing improvement, such as sticky floors or odors in shared spaces. Despite this, the hotel's staff receives frequent commendation for their friendliness and helpfulness, with many reviews appreciating the welcoming atmosphere created by the courteous front desk and housekeeping teams.
Breakfast offerings are basic, primarily consisting of granola bars, packaged muffins, and coffee, which some guests feel could be enhanced to better meet their expectations. Nonetheless, staff efforts to address issues promptly help maintain a hospitable environment.
The comfort of the beds generally receives positive feedback, with many guests finding them cozy and conducive to restful sleep, although there are occasional remarks about firmness or limited pillow availability. Overall, the strategic location, comfortable rooms, and friendly staff contribute positively to guests' experiences, making Extended Stay America Suites - Cleveland - Brooklyn a convenient choice for various travelers.
The Days Inn by Wyndham Amherst OH - Near Cleveland Cedar Point & Lake Erie offers a generally positive experience for guests, particularly noted for its convenient and accessible location. Situated just off the interstate, the hotel is surrounded by a variety of dining and shopping options, making it an ideal choice for travelers looking to explore nearby attractions or simply enjoy a quick and easy stay. The serene setting off the main road ensures a quiet atmosphere, contributing to a restful visit, despite being in a busy area.
Guests appreciate the hotel’s room accommodations, frequently praising the spaciousness and cleanliness. Rooms are equipped with necessary amenities like a refrigerator and microwave, and many find the beds comfortable, ensuring a good night's sleep. While some mention room updates could enhance the experience further, the quality is considered acceptable, especially given the affordability of the stay.
The hotel's cleanliness receives mixed reviews, yet numerous guests report clean rooms, fresh linens, and well-maintained bathrooms. The friendly and helpful staff notably enhance the overall ambience, with most guests commending the courteous service provided by the front desk and maintenance teams. This accommodating behavior further strengthens the hotel's welcoming environment.
Although the breakfast offerings are basic, guests appreciate having this included in their stay. Some highlight the presence of waffles as a delightful addition, but others wish for a more varied selection. While negative feedback exists regarding room cleanliness and breakfast variety, these issues are often overshadowed by the general positive reception to the hotel's services and amenities.
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