Info
Summary of reviewsSpring River Ebbsfleet by Marston's Inns is highly regarded by guests for its strategically advantageous location, making it an excellent choice for a wide range of travelers. Situated close to major highways like the M25 and A2, it offers easy access to the Eurotunnel, Dover ferry and is a short drive from Bluewater and Lakeside shopping centers. Its proximity to Ebbsfleet International train station also makes it convenient for quick trips to London. Despite this accessibility, the hotel enjoys a tranquil setting, providing a serene environment for rest. The location is versatile, catering well to both leisure activities and work trips and is particularly favored by families and motorsport enthusiasts attending events at Brands Hatch.
Guests appreciate the spacious and clean rooms, which come well-equipped with modern amenities such as climate control and air conditioning. The quiet environment ensures a restful night, even with the proximity to main roads. Cleanliness is a standout feature with rooms described as immaculate, spacious and cozy. Daily cleaning and well-maintained common areas enhance the overall comfort. Parking is ample and free with added conveniences like electric vehicle charging points, which guests find beneficial despite the higher cost of charging.
The staff at Spring River Ebbsfleet by Marston's Inns receive high praise for their friendliness, professionalism and helpfulness. Reviews frequently mention the warm and welcoming service with reception staff, in particular, noted for their efficiency and attentiveness. Specific staff members often receive commendations for their exceptional service, contributing to a hospitable atmosphere.
While the breakfast experience has its inconsistencies, many guests find it to be a satisfactory start to their day, appreciating the good variety and value of the offerings, particularly the hearty English breakfast. The dining experience at the attached restaurant and nearby pub is seen as convenient and generally pleasing, though some service and food quality inconsistencies are noted. The family-friendly atmosphere and availability of vegetarian options add to the dining appeal.
The beds receive mixed reviews; although many find them comfortable and conducive to a good night's sleep, some guests feel the mattresses are too firm. The wifi service also draws mixed feedback with numerous reports of weak or unstable connections despite some guests finding it satisfactory.
Overall, Spring River Ebbsfleet by Marston's Inns is a reliable and affordable hotel choice, particularly for short stays or stopovers. Its combination of a prime location, clean and comfortable rooms, friendly staff and convenient amenities make it a well-regarded option for various types of travelers.
Show moreRead review summaries for all categories
Categories
