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Summary of reviewsThe Holiday Inn Memphis-University of Memphis by IHG is prominently praised for its exceptional location and service. Situated across from the University of Memphis, the hotel offers a prime position for visitors to the campus, local attractions, and nearby dining options. Guests appreciate the hotel's safe and quiet residential surroundings, with easy access to downtown Memphis and other popular districts. The hotel's breakfast offerings earn positive feedback for variety, quality, and friendly service, enhancing the overall dining experience for guests.
Accommodations are noted for their spaciousness and comfort, with large suites providing a practical layout for families and business travelers alike. Guests consistently commend the hotel for its cleanliness, highlighting not just the rooms, but the entire facility, including well-maintained amenities and public spaces. Exceptional staff service is a standout feature, with personnel frequently recognized for their friendliness and helpfulness.
Families find the hotel particularly accommodating, with room configurations that comfortably support larger groups. The beds receive widespread acclaim for their comfort, contributing to restful stays despite minor comments about occasional noise or mattress concerns. Overall, the hotel meets and often exceeds expectations for a three-star establishment, offering good value in a strategic location. Whether for leisure or business, guests frequently express a desire to return, citing the combination of location, service, and comfort as key reasons for choosing this hotel.
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