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Summary of reviewsThe Best Western Ipswich Hotel is a conveniently located hotel for accessing nearby attractions like Colchester and Felixstowe. While some guests found the entrance from the main road to be dark and the location noisy due to traffic, the easy parking and quiet surroundings were appreciated. Breakfast reviews were mixed with some guests describing it as excellent while others found it to be merely good or okay. Guests had mixed experiences with the hotel's dining options with some finding the food to be awful and overpriced while others enjoyed it. The hotel's rooms were also a mixed bag with some being spacious and comfortable while others were outdated, tired and poorly maintained. The cleanliness of the hotel was also a mixed bag with some guests reporting issues with maintenance and cleanliness while others found the hotel to be clean and tidy. The staff at the hotel had mixed reviews with some guests encountering rude and unfriendly staff while others had a warm welcome and exceptional service. The hotel's spa was a lovely addition to the stay, but bookings are required and can lead to disappointment if not made in advance. The hotel's parking facilities were appreciated by guests with plenty of parking available for free. The beds at the hotel also had mixed reviews with some guests finding them extremely comfortable while others found them to be old, lumpy and noisy. Overall, the Best Western Ipswich Hotel is suitable for a stay with friendly staff and decent facilities, but improvements could be made in certain areas.
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